Can anyone decipher the debugger report on why 14.0.0.1 won't run in Facebook on IE9 under Windows Vista?

[dakocian]

I have Windows Vista and have been using Facebook on it for several years with no problem.  Recently, it will not run videos.  I have installed FlashPlayer 14.0.0.1 and it tests out fine.  Videos run fine directly from youtube.  All I get is a black screen for the identical video in facebook.

I installed the debugger program and it gives the following report on errors every time facebook comes across a video.

An Action Script Error has occurred

Error: Error #2134: Cannot create SharedObject.

at flash.net::SharedObject$/getLocal()

at silvercity.player::AbstractPlayer()

at silvercity.player::ProgressivePlayer()

at silvercity::VideoPlayerApp/setupNewPlayer()

at silvercity::VideoPlayerApp/setup()

at facebook.display::FBAppLite/onAddedToStage()

I have installed, uninstalled,and reinstalled adobe flash player several times to no avail.

I have turned off ActiveX filtering.

I have disabled accelerators

I have checked to make sure it is listed in Manage Add Ons and is Enabled.

Sure could use some help.

Thanks.

[pwillener · Accepted solution]

I don't know from where you get 14.0.0.1; the current version is 14.0.0.176 (IE) and 14.0.0.179 (other browsers).

Usually the debugger helps Flash developers to debug their content, but in your case it gives us a clue: http://helpx.adobe.com/flash-player/kb/error-2134-cannot-create-sharedobject.html

Regarding the black screen, there is a possibility that your graphics driver is outdated; see https://forums.adobe.com/thread/945765

[dakocian]

Excellent!! Solved my problem.  Followed the instructions on the link and it worked instantly.  Can't thank you enough.  By the way, it was a typo in my original post.  I have 14.0.0.176 version installed.  I copied and pasted the version and it dropped the last two digits.  Sorry about that.

Now that it is solved, how do I delete the debugger version and go back to the normal version of Flash?

[pwillener]

Uninstall Flash Player (the debugger version), then reinstall the standard Flash Player.