I get a black box where the progress bar should be when trying to update Flash Player in Windows 7.

[kmputrwiz]

After the permission window comes up to allow Adobe to make changes to my computer, I get a large dark grey box where the progress fuel bar should be, but nothing happens.  I have to use task manager to end the program.  What is wrong?

[_maria_ · Accepted solution]

Hello,

We have received several of these reports but have been unable to reproduce.  To bypass this, you can use the offline installer posted at the bottom of the Installation problems | Flash Player | Windows page.

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Maria

[kmputrwiz]

Ok - I'll give it a shot - hope it works.