15 Replies Latest reply: Sep 4, 2014 8:57 AM by Ann Bens RSS

    Canon MTS file has no audio in Premiere

    clangschultz Community Member

      I have a Canon VIXIA HF G30 camcorder which I shot video on yesterday.  I just downloaded it from the camera using Canon's Data Import Utility software.  I then go to Premiere Pro CC 2014 and import the clip.  There is no audio if I play from the source window or if I add to timeline and try playing from the sequence.  If I play the file using the default video player in windows, which is Cyberlink PowerDVD, there isn't audio either.  However Windows Media Player plays the video with audio just fine.

       

      How do I fix this.  I hope people aren't going to tell me I need to buy some kind of conversion software.  I ran updates, so I don't know what else to do.

       

      Please help!  I need this video ASAP.