3 Replies Latest reply: Sep 7, 2014 3:29 PM by Liam Dilley RSS

    Site Manager menu option are not there

    Loco90 Community Member
    Loco90 Sep 5, 2014 11:10 AM

      Hi guys!

       

      I'm quite new with business catalyst, but I've recently become a paid account (Webcommerce) and I have 2 options below the menu tab "Site Manager".

      I'm watching a lot of tutorials and all of them got a lot op options below the site manager, and I only got Web Forms and System emails, so I think that there are missing a lot of options missing!

       

      Hopefully someone can help me with this issue!

       

      Greetings!

        • 1. Re: Site Manager menu option are not there
          Liam Dilley CommunityMVP
          Liam Dilley Sep 5, 2014 4:02 PM (in response to Loco90)

          Hi there,

          You either have ot actually paid for a webCommerce account and have a standard or creative cloud account with less features. OR someone or yourself has set up your Role(under settings) to not have access to those elements.

          • 2. Re: Site Manager menu option are not there
            Loco90 Community Member
            Loco90 Sep 7, 2014 3:29 PM (in response to Liam Dilley)

            Dear Liam,

             

             

             

            Thanks for your reply!

             

            Then it would be a problem with my CC account. Because my role as admin is full, and I created this account so then the only option left is the CC account!

            I was very interested in the combination of Muse and BC, so I let me inform by both parties who have figured out all this, and that this is the best solution for me.

             

            Unfortunately by this far, is it a waste of my time and money I've put into this system and I got a pissed off customer. It is therefore the first and last time I used Adobe and BC.

             

            Anyway thanks for your feedback!

            • 3. Re: Site Manager menu option are not there
              Liam Dilley CommunityMVP
              Liam Dilley Sep 7, 2014 3:29 PM (in response to Loco90)

              You need to make a support ticket, but you mention CC account and Muse, so for me it sounds like you have not upgraded and running off one of your 5 free sites.