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whenever I try to update flash player it demands I close a dashboard client, but it doesn't say which one. I have 10 of them running. the installer must know which one, why doesn't it offer to close it (or them)?

New Here ,
Sep 07, 2014 Sep 07, 2014

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see the title.

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correct answers 1 Correct answer

Adobe Employee , Sep 10, 2014 Sep 10, 2014

Hello,


Unfortunately, at this time, the installer doesn't match up every process separately, we're working on this.


Can you tell me some of the dashboard clients that are being flagged by the installer?  there are lots of them out there, and the Flash Player process is listed slightly differently based on the OS version.

Thank you.

--

Maria

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Adobe Employee ,
Sep 08, 2014 Sep 08, 2014

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Hi,


What version of OS X are you running?

--

Maria

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New Here ,
Sep 10, 2014 Sep 10, 2014

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osx = 10.9.4, x64, fully up to date.

dxc

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Adobe Employee ,
Sep 10, 2014 Sep 10, 2014

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Hello,


Unfortunately, at this time, the installer doesn't match up every process separately, we're working on this.


Can you tell me some of the dashboard clients that are being flagged by the installer?  there are lots of them out there, and the Flash Player process is listed slightly differently based on the OS version.

Thank you.

--

Maria

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New Here ,
Sep 10, 2014 Sep 10, 2014

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the installer doesn’t flag the clients…that’s the problem. if I knew what it was complaining about I would kill it. please don’t tell me the installer is really saying “kill all the dashboard clients”. if that’s it then why doesn’t it offer to do it? either a) it knows where the conflict is but won’t tell me; or b) doesn’t know even if there is a conflict and leaves it up to me to guess. great. sure, I could kill them one by one and eventually find out which one, assuming the answer isn’t b), but I really think the installer could do a better job. up to me there would be no flash clients and thus no issues.

dxc

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