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1. Re: CreativeWorx Time Tracker Extension
John T Smith Sep 8, 2014 4:30 PM (in response to mwstinson70)The first hit at this Google search Google is TimeTracker extension missing in Adobe Extension Manager | TimeTracker – Automated time capture and timesheets
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2. Re: CreativeWorx Time Tracker Extension
dtorres@creativeworx.com Sep 9, 2014 1:00 PM (in response to mwstinson70)Hello, CTO of CreativeWorx here. We haven't seen this issue before, please email support@creativeworx.com so that we may assist you in solving this problem.
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3. Re: CreativeWorx Time Tracker Extension
tomwrenn Sep 9, 2014 1:13 PM (in response to mwstinson70)Hi,
It seems like other people have been having this same problem with other add ons when installing them from Creative Cloud:
Failure to verify licensing error when attemtping to install Portraiture
The problem could be a network firewall blocking your Creative Cloud Desktop App from reaching Adobe's licensing servers or it could be a temporary problem with Adobe's licensing servers.
The easiest work around would be to login to https://timetracker.creativeworx.com/ and download the latest version of our extension directly from the Download Center which can be found in the Welcome menu in the top right corner.
If you're still experiencing problems please feel free to email us at support@creativeworx.com any time as David said and we could walk through more involved troubleshooting steps together to help us to understand the problem so we can write it up in our FAQs.
Thanks for your interest in and use of TimeTracker!
Tom Wrenn
Frontend Engineer
CreativeWorx


