We have a help site for our online application built in
RoboHelp. Embedded in our app are context-sensitive links to a
WebHelp project.
However, using these links, it's inconsistent as to whether
the TOC books opens or not when WebHelp launches. We've explored
all the setup options in the TOC, and even with 2 topics set up
with identical parameters, they can behave differently.
Is this actually a synchronisation issue? Sometimes the book
opens with the TOC synchronised and sometimes it is not
synchronised so the book does not open?
Take a look at Snippet 1 on my site.
Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
The TOC is set to sync in the single-source layout settings.
I'm not sure what else could cause this. I've been trying to figure
out if it's a case of the topic's parent book being linked to a
topic, or the MapID being mapped to an actual topic or bookmark.
Every combination still produces inconsistent results.
Hey, I am fighting the same prob now. Had difficulties with
csh and FireFox: If a call pointed on a topic that was linked to in
a book it would jump to the next higher book.
So, I hacked within whthost.js the function syncInit()
starting at line 1018 so that the variable gInSync is able to have
the value true after leaving the function.
Now, (and also without that hack), I am encountering the same
problem in FireFox as Paul Columbo... and I am really a bit
clueless.
Cheers
Falk
3
Replies
AdChoices