TRIED TO RETURN MY BOOK, GOT ERROR RETURNING ITEM. E_LIC_CONNECTION_PROBLEM

[dr_smith]

When trying to return my book to the library, I received an error stating there was an error returning item.License Server Communication Problem: E_LIC_CONNECTION_PROBLEM.  Can anyone help me with this??

[kikareth]

Been having the same issue for the past hour. It was fine in the morning.

[DebB1970]

I am having the same problem downloading books from my library.

[Booklvr1]

I'm having the same problem returning 2 books. Sounds like it's happening both ways, per debb1970's post. Need a fix urgently as 2 books I've been waiting months for from my holds list are now available, and must be checked out by midnight tomorrow. Due to library checkout limits I can't get them without clearing a couple of spots by returning the current 2. I don't fancy returning to the back of a 100+ holds queue! Thanks in advance for any help anyone can give....

[MaryEllenCG]

It's happening to me, too. Hope they fix it soon!

[Guest]

Interesting, I started having the identical problem about the time of the original post of this problem.

And it's the same message either when trying to return a book, or to download one. Even after uninstalling then RE-installing the software.

[kikareth]

Whoo, just tried again. Everything works for me now.

[DrTM]

seems to be working now!

[Guest]

Try Authorizing your PC with ADE ( under help in ADE ) you just need to enter user ID and a password ( same as the ones you use here if Adobe is selected on the first line)