Adobe Cloud

A chat session where an agent may remotely look inside your computer may help

Creative Cloud chat support (all Creative Cloud customer service issues)

http://helpx.adobe.com/x-productkb/global/service-ccm.html

Please try to log out & then sign back in of the CC desktop app , or launch Photoshop, click on " licenses this agreement & sign with the Adobe ID .

It should work, or else you can contact Adobe support.

• creative cloud software says my free trial has expired, but I have a paid subscription
• Adobe Store | Online order and payment FAQ

Regards

Rajshree