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Cannot Import Graphics Into Project

New Here ,
Sep 15, 2014 Sep 15, 2014

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I am experiencing some very odd behavior in RoboHelp 9 project. When I attempt to import/insert a graphic into a topic, I receive the message:

Unable to rename file, "image.gif".
The file contains illegal characters.

First of all, I am NOT trying to rename the graphic. Secondly, the file name image.gif does not contain illegal characters. This happens for any graphic I attempt to import/insert into the project. Any ideas? Thanks in advance.

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Community Expert ,
Sep 15, 2014 Sep 15, 2014

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Anything strange about the path where it’s located?

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New Here ,
Sep 19, 2014 Sep 19, 2014

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Thanks Jeff, discovered there was an illegal character in the "path" to graphic and "not" the file name. Error message could have been more descriptive.

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LEGEND ,
Sep 15, 2014 Sep 15, 2014

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Hi there

If you click File > Rename Project (don't worry, we aren't really going to rename the project) what do you see at the bottom of the dialog where it shows the path?

tmp1.png

Just click Cancel to dismiss the dialog.

Cheers... Rick

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