ToC books do not open in Chrome

[whitearmchair]

Hey all,

I'm experiencing an issue in Chrome where ToC books don't expand when clicked. I did a little research on the topic and found that similar issues have cropped-up before (see link below). The solutions discussed in that thread did not solve the problem.

• Re: WebHelp in RoboHelp 10 - Books are not opening in the published files

I'm using RoboHelp 10 and the latest version of Google Chrome (Version 37.0.2062.120 m). Any thoughts?

Thanks in advance!

[Captiv8r]

Where is the WebHelp output when you try to run it? Is it sitting in a folder on your local PC, or are you accessing it from a server where the address bar begins with HTTP://?

If you are trying to run it from a folder on your PC, that may be the issue. While it will work in many cases when run locally, WebHelp is really meant to be copied to a web server and consumed from there.

Cheers... Rick

[whitearmchair]

I can repeat the issue both online and offline. I thought it might be Chrome being weird with how it handles <frame>s and <iframe>s offline too, but it happens online also.

[Jeff_Coatsworth]

What patch version of RH 10 are you running now?

[whitearmchair]

RoboHelp version is 10.0.0.287

[Jeff_Coatsworth · Accepted solution]

I think you need to be higher – 10.0.1.292 is what I’m running without issues

[whitearmchair]

Ah-ha; That worked! Thanks so much for the tip Jeff.

[Willam_van_Weelden]

Also, don't forget the 'patches' that became available after the 01 patch. There are several modified scripts that solve IE/Chrome issues. You can find an overview on: https://www.wvanweelden.eu/articles/robohelp-patches-and-updates

Kind regards,

Willam