Save As failed to process this document. No file was created - Acrobat XI any file

[v_jackson_CMEF]

Hello,

I noticed yesterday that any PDF that I try to save as a word document, powerpoint, excel spreadsheet etc. will get to the step "Preprocessing file for export..." and will then be immediately followed by the error message "Save As failed to process this document. No file was created."

This happens with any PDF document that I try. Even simple word documents with only a few letters of text that I have converted to PDF with word then attempted to reconvert to Word docs using Acrobat XI.

Things I have tried already based on suggestions in other threads:

I have tried optimizing the individual PDFs and making sure they are "Accessible" by running the accessability report and fixing issues and by adding tags

I have repaired Acrobat XI using the Help -> "Repair Acrobat Installation"

I have repaired Acrobat XI using the control panel -> Programs and Features -> Uninstall/Repair

I have uninstalled and reinstalled Acrobat XI

I have uninstalled Acrobat XI then run the "AdbeArCleaner_v2.exe", then reinstalled Acrobat XI

None of the above steps have worked, the problem is still present and occurs with any PDF file that I try.

Also note: This problem has not always existed on this computer, I was able to convert PDFs to word documents less than 2 months ago.

My setup:

Windows 7 Professional x64

Microsoft Office 2010 Professional Suite

Adobe Creative Cloud

[v_jackson_CMEF]

Anyone? I would love to help out the community by providing a solution to this issue. I'm fairly certain it's not only present on my machine. I've scoured the internet and found similar posts to mine, but none with a solution that has worked.

Does anyone have insight into any log file that may generated by an error such as this?

[julian_boledi]

V.Jackson,

Had the same problem here with the Acrobat XI on Mac.

i figured out that was some kind of problem related to permissions or authenticating with Creative Cloud App    

so quit the Creative Cloud App and try to export again.

for me works just fine.

Best.

Julian

[Bill12]

Did you update AA XI to 11.0.06? That might fix it.

[Good_day__On_the_ultrab]

I have the same Problem is. Did you manage to solve it?

[Good_day__On_the_ultrab]

Installed Acrobat XI  PRO on seven computers and laptops. Two of them gives an error when you try to save a document in WORD, EXCEL, Power Point, or when exporting to... error: Save as failed to process this document. No File was created.

But all good saves in the format of TXT and jpg.

I have uninstalled and restored and re-installed and the registry cleaned and removed using the special utility Cleaner Tool for Acrobat, but nothing helps.

On one notebook with Windows 8.1 and Microsoft office 2013, on another laptop with Windows 7 and Microsoft office 2010, the same problem, although there are computers with Windows 7 and Microsoft office 2010 and everything works.

Tell me where to find the problem and how to solve it.

Thank you.

[Guest]

Try the solution from here: https://answers.acrobatusers.com/How-to-fix-save-as-failed-to-process-this-document-no-file-was-crea...

Basically, export/Save As to PDF/X, then run Preflight > flatten transparencies (there are 3 of them, but high resolution worked for me) and then re-try the Save As > Word document.

This worked for me but I am using Windows 7 Enterprise sp1 x64, with Acrobat 10.1.4.

[EdRevD]

I'm having the same problem running Adobe Pro DC on a mac running on Yosemite. I've tried all of the suggested fixes and I still get the same error "Save as failed to process this document. No File was created.". This is rather enraging, since it's an advertised function that seems to have a major bug. I really hope Adobe can address this or at least supply a fix for us to handle on our end. I thought this was going to be a promising solution to keep designers in InDesign and out of PowerPoint until absolutely necessary.

[polysyllabicnerd]

Hi,

I've recently started to have the same problem and as such I am wondering whether there is a solution to the problem. A proper solution. Not a work around.

Thanks,
Michael

[salmanAdobeUser123]

I have the same issue, but it is only a few pdfs that I generate from another application that we are not able to convert to ppt. All other pdfs can be converted to ppt without any issue.

[mavaddatj · Accepted solution]

I was able to solve this problem by

1. running the remove hidden content​ tool and
2. then using the Sanitize Your Document to save the PDF as a new document.

The second step generated an error that said

The document could not be sanitized because of ...

, but this error did not prevent me from exporting the file after saving it to a new directory, so it was ultimately insignificant.

Below is a screen capture I made of my attempt (click the image to make it larger):

[rianh57807579]

This worked for me. Thank you

[glena28001299]

This works

[Chris238461857y94]

None of the fixes I've seen on many different sites worked but after much trial and error, I found that when saving as XLSX, clicking on the Settings underneath "Save as type:", and selecting "Create Worksheet for each Table" fixed my issue.  Hope this helps someone.

[dianai40929918]

Try saving the document to your desktop instead of a cloud drive and then export or save-as to your preferred MS file type.

[anjali28519403cixb]

Just go to Edit in Adobe

Preferences

Security(enhanced)

Uncheck Enable protected mode at startup(preview) and Run in App container.

Close Adobe and recheck if this remains unchecked.

This resolved the issue for me.

[Noel316905256d61]

Managed to convert document by changing the docx settings from "Retain Flowing Text" to "Retain Page Layout"

[Elizabeth35613307axrt]

This worked for me too.  Other solutions noted above did not.