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Any download stuck at 0% on Creative Cloud on Windows 8

New Here ,
Feb 06, 2014 Feb 06, 2014

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I am currently unable to download any of the Apps proposed by CC. My OS is Windows 8.1.

CC seems to run fine. I can see in the settings that my account is linked to it, and I have confirmed my email address too.

However, whenever I click Install opposite the application I want to try, a progress bar comes up, but indefinitely stays at 0%.

I have tried with or without firewall, but no option will do.

I found this subject has come up at least once, but no useful answer applied to me or was given, hence this new post.

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New Here ,
Sep 24, 2014 Sep 24, 2014

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Even I clicked on Install, it's still 0%

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Adobe Employee ,
Sep 24, 2014 Sep 24, 2014

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Hi tropicalm,

Please refer to the links as below:

1. Troubleshoot Creative Cloud download and install issues

2. Installing Updates: Stuck at 0%

Hope that helps!

Regards,

Sheena

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