3 Replies Latest reply: Sep 30, 2014 2:37 AM by Peter Grainge

RH10 WebHelp output on IE 10 -- Content not loading

Sreekanth_S Sep 26, 2014 6:56 AM

Hi

The content of RH 10 Webhelp output, with a custom skin does not load on IE 10.

I have installed all the patches given here:

Published help topics not visible in Internet Explorer 10

and also the patches given here.

RoboHelp Patches and Updates | WvanWeelden.eu

But it just fails. Am I missing something?

Please advise.

Sreekanth

1. Re: RH10 WebHelp output on IE 10 -- Content not loading

Peter Grainge Sep 30, 2014 12:08 AM (in response to Sreekanth_S)

Post an image of how far it gets.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge
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2. Re: RH10 WebHelp output on IE 10 -- Content not loading

Sreekanth_S Sep 30, 2014 2:24 AM (in response to Peter Grainge)

I uninstalled RH and reinstalled all the patches in the right order all over again yesterday night and it is working fine. So, I guess something went wrong during the patch installation.

Thanks for the offering to help, Grainge. I must say that your website is a RoboHelp treasure where I discover something new every time I visit it.

Sreekanth
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3. Re: RH10 WebHelp output on IE 10 -- Content not loading

Peter Grainge Sep 30, 2014 2:37 AM (in response to Sreekanth_S)

Thanks for the kind words.

See www.grainge.org for RoboHelp and Authoring tips

@petergrainge
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