2 Replies Latest reply: Sep 27, 2014 9:08 AM by PetraHD

synchronization doesn't work

PetraHD Sep 27, 2014 12:34 AM

I am in a test mode of creative cloud (windows). On my first Pc everything runs fine, but on my second one (with same Adobe-ID) there is no synchronization of my files. When I open the cloud in the web portal, all my files (made on the first PC) are there. I have copied some local files on the second PC into the creative cloud desktop folder and I have turned on the synchronization in the settings of creative cloud. But nothing happens no files are uploaded or downloaded. What did I wrong? When try to find any help on the support pages i'm running in circles without any result.

1. Re: synchronization doesn't work

John T Smith Sep 27, 2014 8:49 AM (in response to PetraHD)

File Sync Links that may help... all the links I have, since I don't know your specific problem
-https://forums.adobe.com/community/creative_cloud/host_sync
-http://helpx.adobe.com/creative-cloud/help/sync-settings.html
-http://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html
-Size Limits https://forums.adobe.com/thread/1488242
-sync and email link http://forums.adobe.com/thread/1427516?tstart=0
-Phantom folder problem https://forums.adobe.com/thread/1490445
Like Show 0 Likes (0)

Actions
2. Re: synchronization doesn't work

PetraHD Sep 27, 2014 9:08 AM (in response to John T Smith)

Thank you for the links, but none helps. My specific problem is, that the synchonization is not working on this computer. I installed creative cloud today on a third PC with same Adobe-ID. After installation I can see all my cloud files in the desktop folder "Creatice Cloud Files". This is that what I also expected on my second PC, but it doesn't work. Any idea?
Like Show 0 Likes (0)

Actions

Go to original post

Legend

Correct Answers - 10 points