5 Replies Latest reply: Nov 2, 2014 2:59 PM by BillAnnapolis RSS

    PSE13: no sound when playing AVCHD videos

    DP* Community Member

      In the PSE 13 Organizer I'm not getting any sound when playing AVCHD files:

       

      • These files play just fine in PSE12
      • These files play just fine in Premiere Elements 13 and 12
      • The files are from various cameras (Sony RX100M3, Sony and Panasonic camcorders)
      • Other video formats work fine (e.g., .wmv, .mov files from an iPhone, .avi etc)

       

      Any ideas? A quick search indicates this problem has occurred occasionally over the last several years across various versions of PSE.

       

      Thanks