1 Reply Latest reply: Sep 28, 2014 1:27 PM by RiverPines RSS

    Unable to add domain name on management page

    RiverPines

      I've purchased the domain hair4specialevents.com at GoDaddy and also created a temp site of the same name hosted at BC. I'm attempting to take the site live so that people can go to hair4specialevents.com (without needing to enter hair4specialevents.businesscatalyst.com).

       

      I've completed the first part of the process of redirecting to the BC servers: On the GoDaddy site I purchased the domain name and pointed it to the three BC name servers ns1.world...etc.

       

      Where I'm stuck is step 3 at the following page: Business Catalyst Help | Change the domain name of your site

      Similar page but the step I'm stuck on is step 4: Adding a domain name to your site and taking site live

       

      I've clicked on the Manage button in Muse which takes me to the main BC management page for the site. I click on Site Settings and then Site Domains under it. But after that I don't see any place to click "New Domain." I see only two domains listed -- the worldsecuresystems.com and businesscatalyst.com domains.


      Why isn't there a place where I can add hair4specialevents.com? Also the blue triangles next to "A Records" etc. don't do anything even though it looks like they should rotate down to reveal more info.