When I try printing from captivate it can be using the print widget or print from browser menu it only shows half a screen

[gtbetts]

I am using Captivate 7. I need the user to be able to print the results. The certificates are not an option. They are too limited. When not published to HTML 5 I have a print widget. It only wants to print half a screen. If I publish to HTML 5 I can then user the browser file menu to print. However it still only displays half a screen. How can I fix this.

They need to be able to print the results page. I have included a sample using the login screen. Below you can see what I see on the browser printer screen

This is what it should have printed.

What is causing this? Can anyone help?

[gtbetts · Accepted solution]

Worked out it was a Chrome issue and by coincidence my Internet Explorer was not working right. Was not actually a problem. works fine with Internet Explorer.

[captiv-hate]

I'm having the same trouble - what was the chrome issue?! WHat was your workaround?

Thanks

[gtbetts]

Use Explorer. Not sure why Chrome was causing issue.