2 Replies Latest reply: Oct 21, 2014 4:49 AM by captiv-hate RSS

    When I try printing from captivate it can be using the print widget or print from browser menu it only shows half a screen

    gtbetts Community Member
    gtbetts Sep 28, 2014 7:10 PM

      I am using Captivate 7. I need the user to be able to print the results. The certificates are not an option. They are too limited. When not published to HTML 5 I have a print widget. It only wants to print half a screen. If I publish to HTML 5 I can then user the browser file menu to print. However it still only displays half a screen. How can I fix this.

       

      They need to be able to print the results page. I have included a sample using the login screen. Below you can see what I see on the browser printer screen

       

      half screen.PNG

      This is what it should have printed.

      full screen.PNG

      What is causing this? Can anyone help?