4 Replies Latest reply: Sep 30, 2014 8:42 AM by marcomartina

I can't see folio on ipad's adobe viewer if I tap on it (Ios8, Indesign CC with last update)

marcomartina Sep 28, 2014 11:07 AM

HI to everybody,

I can't see my folio on ipad's adobe viewer if I tap on it (Ios8, Indesign CC with last update)

This is a recent problem.. before of iOS 8 I saw it.. Today i have try to delete Adobe viewer from my ipad and to download again but the problem is the same...

Have you any reason for this?

Sorry for my english, i'm Italian.

1. Re: I can't see folio on ipad's adobe viewer if I tap on it (Ios8, Indesign CC with last update)

Lohrii Alo Sep 28, 2014 10:32 PM (in response to marcomartina)

If you login to your DPS dashboard do you see the folios there? What is the folio resolution and which iPad are you trying to view the folio on?
Like Show 0 Likes (0)

Actions
2. Re: I can't see folio on ipad's adobe viewer if I tap on it (Ios8, Indesign CC with last update)

marcomartina Sep 29, 2014 2:34 AM (in response to Lohrii Alo)

Thankyou for the answer!

I'm logged in Indesign CC and on my adobe viewer... I see the cover of the folios but if I click (tap) on it, there is the circle of loading and nothing else...

I have an Ipad mini (not retina)
Like Show 0 Likes (0)

Actions
3. Re: I can't see folio on ipad's adobe viewer if I tap on it (Ios8, Indesign CC with last update)

Lohrii Alo Sep 29, 2014 6:45 PM (in response to marcomartina)

Could you post a screenshot?
Like Show 0 Likes (0)

Actions
4. Re: I can't see folio on ipad's adobe viewer if I tap on it (Ios8, Indesign CC with last update)

marcomartina Sep 30, 2014 8:42 AM (in response to Lohrii Alo)
Like Show 0 Likes (0)

Actions

Go to original post

Legend

Correct Answers - 10 points