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Is there a way to show the current URL for a WebHelp topic in the browser?

Participant ,
Sep 29, 2014 Sep 29, 2014

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RoboHelp 11, WebHelp.

When I open the WebHelp project, the URL displays the start page for the Touchstone Help project: ..../Documentation/Touchstone/Content/Content.htm.

As I go to different pages in the Help, the URL never changes.

Our client consulting personnel often like to copy a URL to send to a client who has a question about a particular topic.

Is there a WebHelp setting that supports display of the current URL?

Thank you.

Carol Levine

AIR Worldwide

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correct answers 1 Correct answer

Community Expert , Sep 29, 2014 Sep 29, 2014

Right-click the topic in the TOC and copy the shortcut

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Community Expert ,
Sep 29, 2014 Sep 29, 2014

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Right-click the topic in the TOC and copy the shortcut

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Participant ,
Sep 29, 2014 Sep 29, 2014

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Hi, Jeff.

Internet Explorer 9.

I've got the pointer in the topic.

Right-clicking displays the following shortcut menu.

shortcut.png

When I click "Create shortcut" (the only option with "shortcut" in the name), the following message appears.

shortcut2.png

After clicking Yes, the shortcut is on the desktop. The user must then right-click the URL, select Properties, copy the URL from the Web Document tab, paste it into an email, and send it.

Is this the process as you understand it?

Thanks.

Carol

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Community Expert ,
Sep 29, 2014 Sep 29, 2014

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No, just hover your mouse over the topic in the TOC – you should see a tooltip-like message appear at the bottom with the URL; right-click and copy the URL, paste wherever

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Participant ,
Sep 29, 2014 Sep 29, 2014

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Sorry, Jeff. I managed not to see that you said to click the topic in the TOC.

Got it now.

Thanks very much.

Carol

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Community Expert ,
Sep 29, 2014 Sep 29, 2014

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Another way would be to add an email link to topics. Your consultants could then click that and it would create an email with the full path in it. See Snippets on my site.

It would be available to all users but I don't see that as a problem, they may want to email topics back to you or to colleagues.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Participant ,
Sep 30, 2014 Sep 30, 2014

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Thanks, Peter. This was very useful. Our team will discuss whether to implement any of the methods you describe.

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