Using ADE on PC; downloaded ebook and it shows up under "My Digital Editions" folder under Documents, but ADE won't add it; I get error code "System.IO.FileNotFoundException"; please help!

[kellyrei]

I searched for all possible problems.  I have only used one computer so I'm not trying to access a file downloaded to another computer.  I added Adobe Digital Editions as an excepted program under windows firewall.  What else could be the problem?

[tsmith163]

What is the file extension of the file that appeared in the "My Digital Editions" folder?

[kellyrei]

Under Properties, it says it is a PDF file with a pdf extension.

[tsmith163]

Does the PDF open in Adobe Reader (or any other PDF reader, like Foxit)?

[kellyrei]

No, it won't open with Adobe Reader.

[tsmith163]

Can you open the file in a text editor and send me the first line? It sounds like you may not have a valid PDF. The first line should look something like:

%PDF-1.6 %âãÏÓ

[kellyrei]

No the so-called PDF won't open at all.  I also tried accessing other ACSM files via Adobe Digital Editions, but they won't download at all, so it seems to be something wrong with the ADE program itself. 

[tsmith163]

kellyrei wrote:

  I also tried accessing other ACSM files 

Are you trying to open a PDF file, or and ACSM file? Also, when you say it won't open at all, did you try opening it in Notepad?

[kellyrei]

Okay, I was able to open it in Notepad, the first line is as below (except in one line):

%PDF-1.5

%âãÏÓ

[tsmith163]

Based on the information provided, it sounds like the pdf file in question is corrupted. I would recommend  re-downloading it and seeing if that helps. Also are you getting any error messages when trying to access the other ACSM files?

[faysharp1942]

Maybe not relevant, but I seem to remember ADE asking what files to download and ASCM was one of those files. I had a problem until I chose that from the 4 options

[kellyrei]

No error messages, just nothing happens.  I had that one file successfully download, I thought, but as you say, seems to be corrupted.  I have tried several other ACSM files, but nothing happens; ADE opens but no file is downloaded and no error message.

[tsmith163]

What version of ADE are you running? Are you trying to do the download over Wi-fi?

[kellyrei]

ADE 4.0 and yes I'm using wi-fi.