2 Replies Latest reply: Oct 7, 2014 4:09 PM by John Daigle

RH Server 9's Web Admin "Sign In" button is doing nothing...

kdeuler Oct 1, 2014 5:00 PM

Hi all. I'm just now experimenting with a trial copy of RH Server 9.

ISSUE: When I attempt to log in to the Web Administrator (pictured below) with admin/admin for ID/pwd, nothing happens when I click the Sign In button.

Notes:

My IT guy says that this is likely an Apache-side issue, since 3 different browsers are showing the same behavior. He's not sure how to fix the issue though.
I'm running RH Server on a Win 7 VM on my Win 7 laptop.
The VM system has Tomcat 6.0.41 installed.

Any thoughts on what might be going on would be greatly appreciated.

1. Re: RH Server 9's Web Admin "Sign In" button is doing nothing...

kdeuler Oct 7, 2014 1:54 PM (in response to kdeuler)
Fixed per Adobe phone support.

The key is to ensure that JRE 7 Update 17 is installed, and that no other JRE version/update is installed. The tech had me:

Uninstall the existing JRE software (I had JRE 8, and some non-update 17 version of JRE 7, installed).
Uninstall Tomcat
Uninstall RH Server.
Install JRE 7 Update 17.
Install Tomcat
Install RH Server.

I'm now able to get in the the RHS Admin Console.

I hope this info helps others.

Thanks John D. for your var. responses.
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2. Re: RH Server 9's Web Admin "Sign In" button is doing nothing...

John Daigle Oct 7, 2014 4:09 PM (in response to kdeuler)

Hi, Kurt
Thanks for forwarding this valuable info.
john
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