When asked to enter password the password not recognised by Installer - can't get past this after changing password number of times. Password gets me into AAdobe sign in but won't work for Flas Player Install

[Manolo1]

When asked to enter password the password not recognised by Installer - can't get past this after changing password number of times. Password gets me into Adobe sign in but won't work for Flash Player Install

[_maria_]

Hi,

I'm assuming this is OS X, since Windows doesn't prompt for a password.

The password being requested is your OS X password, it's not your AdobeID password.  It's normal for OS X to prompt for a password when installing software.

--

Maria

[Manolo1]

Hi Maria

Thankyou for coming back to me. I have tried my Apple ID which I am assuming is my OS X password but still not working. Is it the same one? Do I have to change the name perhaps and use my email address??

ARTIST TOURING LOGISTICS LTD

PO Box 219, Whangamata

New Zealand

[_maria_]

Hi,

The password being requested is your computer User ID password.  The one you use to log in to your computer.  If your user ID doesn't have admin permissions, then it's the computer administrator password.  Whether or not it's the same as your Apple ID depends on whether or not you use the same User ID for your Apple ID.

--

Maria

[Manolo1]

Thnaks have it sorted - was the computer login password required

ARTIST TOURING LOGISTICS LTD

PO Box 219, Whangamata

New Zealand

[talldog0]

I have the same trouble.  I have tried every password that I have ever used.