9 Replies Latest reply: Oct 20, 2014 4:12 PM by geo_coy RSS

    Encore creates mismatch between Audio and Video

    geo_coy

      Guys I had another discussion open last week regarding downloading Encore, and I managed t o download it  and I have it up and running but I discover a new problem so I started a new thread.

      I created a timeline using some wmv files.  Encore plays them perfectly on the timeline but when I burn the DVD the timing is off between the audio and video.  It is not off for the whole sequence, it is off in just one spot that is about  6 seconds of the timeline.  It is off at a key place when it is very obvious the words should match the lip movement of the singer.  I check this several ways to see if it was off in the files I use and I can not find any issues with the source files..  Is this one of those "known problems" with Encore.  What is the solution.  My first thought was to overlay a short video file in the timeline above where the mismatch occurs, but I didn't want to waste a lot of time trying to patch this up if it is a know bug.

      Help please!

        • 1. Re: Encore creates mismatch between Audio and Video
          Stan Jones CommunityMVP

          Encore "prefers" demuxed source files. And wmv may have a variety of issues as to actual format of the video and audio streams it contains.

           

          As an experiment, bring the wmv into Premiere Pro, drag it to the new item icon (create a new sequence matching your file), and then export that sequence using the MPEG2-DVD preset. This will create m2v and wav files. Create a new Encore project. Import "as timeline" and select both those files. Does that help?

          • 2. Re: Encore creates mismatch between Audio and Video
            geo_coy Community Member

            Well that is exactly the way I built it the first time, but I will do what you say to see if it makes a difference.  Couldn't hurt.

            • 3. Re: Encore creates mismatch between Audio and Video
              Stan Jones CommunityMVP

              So the files used in Encore were not wmv?

              • 4. Re: Encore creates mismatch between Audio and Video
                geo_coy Community Member

                Stan Jones, I must not have made myself clear.  In the original thread above I created the timeline in Premier Pro using the wmv files.  I exported them from Premier as an mpeg2 dvd.  This creates the two - three files you referred to (. m2v  .wav  .xmp ).  I opened Encore and imported the .m2v and the wav as a time line.  Encore plays these files together just fine.  But when I created the dvd it mismatches one section of the timeline about 6 seconds long.  The mismatch does not match the audio with the video.  Its like there is a warp in the file.  The rest of the file plays just fine.

                • 5. Re: Encore creates mismatch between Audio and Video
                  SAFEHARBOR11 Community Member

                  Sorry, was not clear, I also thought you dropped the .wmv file directly into the Encore timeline ;-)

                   

                  Must be something weird with the .wmv and in fact, .wmv is typically for delivery only, end of the line and not meant for re-editing/transcoding. That said, I understand that might be the only source you have, so you must work with it.

                   

                  Perhaps the frame rate of the .wmv is non-standard for video? Can you post the specs?

                   

                  From Premiere, what happens if you export to any other format, such as DV AVI? Does the resulting file play ok? If so, make the MPEG-2 DVD clip from that intermediate file then.

                   

                  Thanks

                   

                  Jeff Pulera

                  Safe Harbor Computers

                  • 6. Re: Encore creates mismatch between Audio and Video
                    geo_coy Community Member

                    Jeff Pulera thanks  for you comments. You guys seemed to be focused on the wmv file.  I commented that I used the wmv file in Premier Pro and transcoded it  to create the  m2v  .wav  .xmp files.  When I created the m2v  .wav  .xmp, I imported them into Encore and Encore played them well.

                    However if you think the wmv file is part of the problem I can use other source files.  My source files are created in Camtasia when I make screen captures. Camtasia can transcode screen captures into a lot of different file formats.  Tell me which files are the  best for transcoding and editing and I  will use that file format.

                    • 7. Re: Encore creates mismatch between Audio and Video
                      SAFEHARBOR11 Community Member

                      Yes, I am focused the on the .wmv file since Encore does not just throw random portions of the video out of sync, been using it for many years, so the .wmv of dubious origin is the wildcard.

                       

                      I've created tutorials using Camtasia, and I simply used the Camtasia .avi codec. Avoid .wmv recording, is highly compressed and NOT meant for further transcoding/editing.

                       

                      Also, be sure you are recording at 29.97 frames, if the frame rate is 30.0 for instance, well that might cause issues later since NTSC DVD is 29.97.

                       

                      Thanks

                       

                      Jeff Pulera

                      Safe Harbor Computers

                      • 8. Re: Encore creates mismatch between Audio and Video
                        geo_coy Community Member

                        Okay Jeff Pulera, I  understand, I will try your recommendations

                        • 9. Re: Encore creates mismatch between Audio and Video
                          geo_coy Community Member

                          Jeff Pulera I just wanted you to know I tried your suggestion and I ended up with the same end result.  I produced a new file from my Camtasia screen capture and output it as a .AVI.  I used this in Premier Pro and output it as a dvd m2v and a .wav that I used in Encore to burn a disk.  I can't say I know what is causing the problem, it could be something I am doing.  But I did come up with a solution. Note that when I play the movie in Encore there is no sign of a problem but when I burned the dvd there was a problem.  It was so obvious that the final dvd video was for what ever reason, ending up slightly longer than the audio, so I clipped one second off the front end of the m2v video before I burned the dvd..  Then I burned a new dvd and the damned this is perfect.  It frustrates me that we could find the problem, but I found a work around solution.