1 Reply Latest reply: Oct 3, 2014 12:38 PM by Stan Jones RSS

    Trying to edit on Encores provided Menu templates. Error message PhotoShop File-1 and Sorry, Abnormal Condition has been Detected

    videofinest

      I've had Encore CS5 for 1 1/2 years and have only used it twice. This third time, I started getting an error message when I try to edit on one of the menu templates provided by Encore. First message is PhotoShop File-1 and then "Sorry, Abnormal Condition has been detected. You have one chance to save your work (use a different file name to save it under)

       

      I don't own PhotoShop and have only JUST NOW installed an elements version. I use a MAC with OS X 10.9.5. I have never had a virus or any other issues using Adobe products, including my Premiere CS5. Even when I bring in my own menu artwork, I still receive the same error messages. I tried updating Encore. I am at a loss.@