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I searched for all possible problems. I have only used one computer so I'm not trying to access a file downloaded to another computer. I added Adobe Digital Editions as an excepted program under windows firewall. What else could be the problem?
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What is the file extension of the file that appeared in the "My Digital Editions" folder?
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Under Properties, it says it is a PDF file with a pdf extension.
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Does the PDF open in Adobe Reader (or any other PDF reader, like Foxit)?
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No, it won't open with Adobe Reader.
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Can you open the file in a text editor and send me the first line? It sounds like you may not have a valid PDF. The first line should look something like:
%PDF-1.6 %âãÏÓ
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No the so-called PDF won't open at all. I also tried accessing other ACSM files via Adobe Digital Editions, but they won't download at all, so it seems to be something wrong with the ADE program itself.
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kellyrei wrote:
I also tried accessing other ACSM files
Are you trying to open a PDF file, or and ACSM file? Also, when you say it won't open at all, did you try opening it in Notepad?
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Okay, I was able to open it in Notepad, the first line is as below (except in one line):
%PDF-1.5
%âãÏÓ
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Based on the information provided, it sounds like the pdf file in question is corrupted. I would recommend re-downloading it and seeing if that helps. Also are you getting any error messages when trying to access the other ACSM files?
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Maybe not relevant, but I seem to remember ADE asking what files to download and ASCM was one of those files. I had a problem until I chose that from the 4 options
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No error messages, just nothing happens. I had that one file successfully download, I thought, but as you say, seems to be corrupted. I have tried several other ACSM files, but nothing happens; ADE opens but no file is downloaded and no error message.
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What version of ADE are you running? Are you trying to do the download over Wi-fi?
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ADE 4.0 and yes I'm using wi-fi.