3 Replies Latest reply: Oct 6, 2014 1:27 AM by Sheena Kaul

Can't login to Creative Cloud

Ludwig1 Oct 5, 2014 11:51 AM

I just downloaded and installed Creative Cloud. When I try to login I get this error:
http://puu.sh/c0Ans/86b4cd95c9.png
Which translates to "You have been signed out", "Login to continue"

What can I do to fix this?

1. Re: Can't login to Creative Cloud

Sheena Kaul Oct 5, 2014 12:01 PM (in response to Ludwig1)

Hi Ludwig1,

Please refer to the following links where the steps can help you fix this issue:
1. You are no longer signed into your Creative Cloud applications
2. "You've been signed out" error every time I try to sign into Creative Cloud desktop application.
3. Adobe Creative Cloud desktop says "You've been signed out Please sign in again to continue"

Regards,
Sheena
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2. Re: Can't login to Creative Cloud

Ludwig1 Oct 5, 2014 12:14 PM (in response to Sheena Kaul)

I have actually tried all of the solutions suggested.
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3. Re: Can't login to Creative Cloud

Sheena Kaul Oct 6, 2014 1:27 AM (in response to Ludwig1)

Hi Ludwig1,

Please contact the support to get your issue resolved:
Contact Customer Care

Regards,
Sheena
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