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Adobe LiveCycle Reader Extensions ES Version 8 - res problem

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We have been using Adobe LiveCycle Reader Extensions ES Version 8 to create forms that are used internally within the business, but also externally for customers to complete and email back to us.

We haven't created new forms for a while, but now when we log into the LiveCycle Reader Extensions Server User Interface and try to res a form, it just times out.

It gets to the process status, and then just stalls and says that it's downloading, but nothing actually happens. Any ideas on a fix?

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5 Replies

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We are experiencing the same issue.

There is no error message, just nothing happens when the form is uploaded and the usage rights applied.

Process status  field is empty, doesn't show anything and upload bar is empty (no progress).

Any suggestion?

Regards,

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Deleting  over 5 GB of logs resolved the issue.