So, R&D has "a script to move and scale the help," do
they?
Sounds like they need to do some heavy lifting to fix this
while, of course, you watch while trying to resist snickering...
What they (and even a lot of help authors) don't understand,
is that the topic that RH creates as the start page has absolutely
nothing to do with any of the topics in your RH project (source
files). It's what RH uses to present the help within the frameset
and for multiple browsers (a lot of if-then-else stuff, and
javascripts, and functions, and variables, oh my!).
Just remind them not to rename or move anything: all folders
and files generated by RH MUST remain intact.
Good luck,
Leon