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1. Re: What is the best output page-level help for a thick/fat client software app
Willam van Weelden Oct 6, 2014 1:49 AM (in response to ktbFL)The best format depends on your client's situation. Do all client pc's have internet access and can you get a server to host the help? If so, I would go for WebHel/HTML5. That's the easiest to maintain and the client won't have to hassle with installing help.
If you client doesn't have internet access or you don't have a server, a CHM is quite safe. It works well even though it is an old technology. But keep in mind that if the CHM is located on a network drive, it won't work unless the client is willing to change some security settings.
Kind regards,
Willam
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2. Re: What is the best output page-level help for a thick/fat client software app
ktbFL Oct 8, 2014 12:36 PM (in response to Willam van Weelden)Thanks William,
We have MANY,MANY clients with a variety of computer system set ups... most with internet access. I have to be able to provide a help system for all. This leads me to think that Webhelp is the best since it is browser and platform independent.
Thanks though for your response.


