4 Replies Latest reply: Oct 11, 2014 3:02 PM by Milky_au RSS

    Error 148.3?

    MECS Community Member
    MECS Jan 26, 2012 2:21 PM

      My Director 11.5.9 suddenly will not launch.  It brings up an error dialog box that says:

       

      "This product has encountered a problem which requires that you restart

      your computer before it can be launched.

       

      If you continue to see this message after restarting your computer, please

      contact either your IT administrator or Adove technical support for help, and

      mention the error code shown at the bottom of this screen.

       

      Error: 148:30

       

      Has anyone seen this before?

       

      Dewey

        • 1. Re: Error 148.3?
          wim hasselo Community Member
          wim hasselo Oct 8, 2014 3:32 PM (in response to MECS)

          Yes I have the same tekst at DW 4.0 and it is not possible to start the program again????
          Has someone a gues what is happening here?

          • 2. Re: Error 148.3?
            Milky_au Community Member
            Milky_au Oct 8, 2014 3:58 PM (in response to wim hasselo)

            error 148:30 = Licensing for this product has stopped

            This happened to me a little while back - it was easy to fix.

            Go over to Adobe's Licensing website and download the License Recovery tool.

            Run it and follow the prompts.


            I hope this fixes your problem.



            (only for D11 & D12)  wim hasselo - it's not for DW 4!!!

            • 3. Re: Error 148.3?
              wim hasselo Community Member
              wim hasselo Oct 9, 2014 6:47 PM (in response to Milky_au)

              Thanks!!!

              It fixes DW4.0, it works again!

              (I still use DW4.0 due to the only there available Navigation Bar, which I use in an still existing website.)

              • 4. Re: Error 148.3?
                Milky_au Community Member
                Milky_au Oct 11, 2014 3:02 PM (in response to wim hasselo)

                Well that’s amazing - I knew it fixed a few versions of director, but I didn’t think it would reset D4.

                 

                I got that error after installing a CS3 version of Illustrator on my computer

                 

                The install seemed to knock out Director, but after running the ‘License Recovery’ it all works again.

                 

                I’ve never even seen D4 - I started with D5 many years ago.

                 

                Although I did once have a play around with a vintage model Mac, and to my surprise they had a copy of macromind videoworks - lol