2 Replies Latest reply: Oct 17, 2014 2:59 AM by alpi agarwal RSS

    Quiz answer and buttons will not show in Presenter 10 and publishing problem

    adam_hu Community Member
    adam_hu Oct 12, 2014 2:16 PM

      Not sure if these two are related but since upgrading to Presenter 10 I ran across these two issues, they appeared together:

      1. When publishing in any of the format options (SWF, HTML 5 or both) I get an error message halfway through: Adobe Presenter is unable to publish this presentation. Pleae check that there is enough disk space and you have appropriate permissions for the destination folder.
      2. When previewing slides I noticed that certain quiz answers like True /False do not appear, I see the bullet point but there is no text, the blue feedback buttons show but again no text.

       

      Any help would be appreciated as I am trying to update material for a currently running course. I am thinking of downgrading back to Adobe Presenter 9 and see if that helps.

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        • 1. Re: Quiz answer and buttons will not show in Presenter 10 and publishing problem
          Jorma Jennings CommunityMVP
          Jorma Jennings Oct 13, 2014 3:24 PM (in response to adam_hu)

          Problem #1 seems to come up when there is a corrupt slide in the deck. I'm not 100% clear on what makes a slide corrupt, but you may have to start breaking your presentation a part in to smaller groups of slides and publishing until you can identify which slide(s) is(are) the problem slides. Then, once you have identified them, recreate them and republish the presentation as a whole.

           

          I find that splitting the presentation in half makes the fastest work of finding the corrupt slides. If you take the first half and it publishes fine, then the corrupt slide is in the second half. Split the second half again and see if you get the corrupt slide in your portion of the presentation. Eventually you will be able to identify the corrupt slide(s).

           

          As to the previewing issue, If you aren't seeing it in the published version, then I'd just chalk it up to the personality of previewing the presentation. I've yet to see a preview tool for any product that gives a 100% accurate representation of the actual output.

          • 2. Re: Quiz answer and buttons will not show in Presenter 10 and publishing problem
            alpi agarwal Community Member
            alpi agarwal Oct 17, 2014 2:59 AM (in response to adam_hu)

            Could you please let us know the Powerpoint version you are using ?

            Is it office 2007 or 2010 ?

             

            Thanks

            Alpi Agarwal

            Adobe Presenter Engineering Team