1 2 Previous Next 77 Replies Latest reply: Oct 23, 2014 8:32 AM by MinPark Go to original post RSS
      • 40. Re: Can I install my own SSL certificate for my domain?
        CobaltCoop Community Member

        Hello All,  yes-just finished a website for a client who is running for Board of Trustees at the local school district. He is going to need a cart set up for donations: the SSL certificate is a big thing: as I have liked a couple comments in this thread, I would like to know the workaround if there is one? If I a viewer of my clients website has to allow an exception because the security certificate is not recognized because of Business Catalysts set-up: Why would I encourage a client to use Business Catalyst? makes NO sense.  Basically, ADOBE-when you fix this let me know, until then My business partner and I will steer people away from hosting on business catalyst. also, I built my SEO into this website and I am not getting any returns in search engines yet.... even using the domain name-does business catalyst effect Google or Bing search engines also?          or am I missing something?

        • 41. Re: Can I install my own SSL certificate for my domain?
          Lynda Spangler Community Member

          SSL: No workaround, you must use the https://site-name.worldsecuresystems.com.

           

          You must have something wrong if you are seeing a security error to allow an exception on the site. Ensure you are using https:// and not http:// otherwise you will see that error. I run several eCommerce sites on BC and none throw that error.

           

          About SEO:

           

          SEO takes time and if you just launched the site you may not see any returns just yet. I have sites on BC that have great SEO. Many factors with SEO and BC has little effect on the SEO of my sites.

          • 42. Re: Can I install my own SSL certificate for my domain?
            ZebraGraphics Community Member

            You can build your web site perfectly but NOTHING will change the fact the domain name CHANGES when it uses the shared SSL. The viewer then has the perception that it may not be safe because they are NOT familiar with the worldsecuressytems.com domain name. They expect to remain on the site they navigated to and are possibly purchasing something from. Your statement about design is completely irrelevant when it comes to the web site visitor's perception.

            • 43. Re: Can I install my own SSL certificate for my domain?
              Liam Dilley CommunityMVP

              When there are lots of us proving this different as mentioned before and with sites exceeding thousands of dollars a week with good design and implementation, this is not true.

              • 44. Re: Can I install my own SSL certificate for my domain?
                ZebraGraphics Community Member

                Just because you can prove that you have sites that are "exceeding thousands of dollars a week" is again, not relevant to the point of this conversation. Not everyone site that uses a shared SSL is interested in selling something. Our last two clients happen to be financial institutions. They do not want to sell anything. It's not about how much money they can make from the site. It's about the information that they want to be shared or information that want to protect. When THEIR clients were making daily calls to them saying that they are getting a message that says the SSL may not be secure and asks them if they want to continue, it raises red flags to them AND it affects the amount of time the bank's phones are lit up with support phone calls. That had NOTHING to do with the design and EVERYTHING to do with the shared SSL.

                • 45. Re: Can I install my own SSL certificate for my domain?
                  Liam Dilley CommunityMVP

                  You said design has no relevance, so it does. And as I said before I have done financial institute sites and they are happy.

                  • 46. Re: Can I install my own SSL certificate for my domain?
                    Min Park Community Member

                    Well it can be a "case" but it cannot be a source to support that ZebraGraphic's statement is not true. You may have one or two of the "happy financial cleints" but that doesn't mean every customer's satisfied. I'm just saying ... Over last few years working on BC I've had same enquiries too. Some clients complained about why the URL changes when they view shopping cart. I don't think it's got anything to do with the "design" though

                    • 47. Re: Can I install my own SSL certificate for my domain?
                      Liam Dilley CommunityMVP

                      Ask around about Pretty or Fuel Design, both companies I have worked for and they have high praise from both clients and other BC partners with great hard working teams from top to bottom. I could get Brett to comment here who is the longest standing BC partner and through all that time and complaints, he would say the worldsecuresystems from clients would not be one of the top ones.

                      • 48. Re: Can I install my own SSL certificate for my domain?
                        ECook Community Member

                        I just caught the article from Search Engine Land (Google Starts Giving A Ranking Boost To Secure HTTPS/SSL Sites) stating that Google is going to be providing some "small ranking benefits" to sites that are using https SSL URLs. While I'm fully aware that BC offers the sub-domain "worldsecuresystems.com" option for https, I don't think that anyone would want to have their www.domain.com website always resolve as https://domain.worldsecuresystems.com across the board due to branding concerns. The way the service works now, it's much better suited for a site that is going to offer some areas of the site that will need to be https (secure) but not when the entire website needs to be protected.

                         

                        I too do a lot of work in the banking space (I was a banker for 15 years) and we only have used the "worldsecuresystems.com" option if/when we are collecting user names for the bank's online banking service on a separate /login page or a form where we are allowing the entry of sensitive information (and then we modify the workflow notification process to ensure that data is not being sent via email). We do not implement the https option site-wide. I'd be interested in anyone out there who is using the "worldsecuresystems.com" option for the default domain name - as that's likely not practical and breaks the brand of the company.

                         

                        I understand that implementing the https for site-wide use so that we can have https://www.domain.com will take a bit of creativity (and work) at Adobe. However, this is one more reason to give this consideration when sites like Google are starting to give preferential SEO treatment. Does this mean that a WordPress developed site that is able to be https site-wide now has some ranking advantages over a site built on BC? I've said this before, but I would even be willing to pay a premium for this feature if Adobe felt that was necessary. I think our clients wouldn't argue with the additional cost, given they are getting an extra layer of security and protection for their visitors in the process. Hopefully there is some sort of a business model here that can be developed to make this work for everyone.

                         

                        Thanks,

                        Eric

                        • 49. Re: Can I install my own SSL certificate for my domain?
                          tortus96 Community Member

                          Do bank and credit union websites "require" a SSL certificate? The answer is no. The issue comes when the bank/credit union customer, and we have found this to be the case in multiple focus groups, does not discern between what is the "online banking" part of the site which is required to to be under SSL (as well as a bunch of other security standards) and the front facing informational website. This is where the issue arises with BC. Since there is no way for BC currently to let you use https://myawesomebank.com many, not all, banks/credit unions will choose not to use use BC due to the perception by their users that it is not secure since they don't see a fancy lock in the address bar.

                          • 50. Re: Can I install my own SSL certificate for my domain?
                            tortus96 Community Member

                            Just saw this today from the official Google Webmaster Blog and thought of your post. HTTPS as a Ranking Signal. Seems they may be accelerating the previously mentioned treatment of HTTPS.

                            • 51. Re: Can I install my own SSL certificate for my domain?
                              Liam Dilley CommunityMVP

                              Direct quote from google:

                               

                              "For now it's only a very lightweight signal - affecting fewer than 1% of global queries, and carrying less weight than other signals such as high-quality content - while we give webmasters time to switch to HTTPS," Google's Zineb Ait Bahajji and Gary Illyes said in the blog post.

                              "But over time, we may decide to strengthen it, because we'd like to encourage all website owners to switch from HTTP to HTTPS to keep everyone safe on the web."

                              So how effective is it right now? Not much at all so its like another browny point to your SEO but its not going to make a massive difference right now.

                              This is the clarification we needed.

                              So there is no panic and no need to jump on it asap.

                              • 52. Re: Can I install my own SSL certificate for my domain?
                                rugglesatleisure Community Member

                                I wished that I knew the limitations of BC before I signed up.

                                 

                                I know the issues may seem minor, but the more I want to do, the more limitations I find. (e.g. not being able to reply to a blog comment!)

                                 

                                No SSL is a big problem for me.  Even penalised by 1% by Google can make a massive difference in a competitive keyword market.

                                 

                                Liam, I know you do not work for BC, so maybe someone from BC should answer some of their customers concerns?

                                • 53. Re: Can I install my own SSL certificate for my domain?
                                  simon of melbourne Community Member

                                  With the new edict from google re SSL, Business Catalyst needs to get on board ASAP, or we will have to move our site

                                  • 54. Re: Can I install my own SSL certificate for my domain?
                                    Liam Dilley CommunityMVP

                                    Simon Did you read my quote directly from google?

                                    They have further commented on knowing the transition time in several articles on the web. This is not "GO https or you wont rank", Far far from it. This is more of an intention. BC is already busy with a schedule they have outline this year that they need to complete, so I doubt you will see any movement on this. They have yet to comment but if that is your thinking and it is a big issue for you, then you should look to move off BC sooner then later if you feel this is important for you.

                                    • 55. Re: Can I install my own SSL certificate for my domain?
                                      Min Park Community Member

                                      Can we be more productive here rather than arguing about "how much you are losing from no SSL" ?

                                       

                                      It's probably good idea that some person from Adobe turns up and say whether it's going to happen or not. We used to have wish-list and we, partners could have clue on what is happening and what is not.

                                       

                                      Seriously, apart from this issue, BC lacks a lot of common sense functionality and now it feels like we're swimming in the dark water.

                                       

                                      Back to the SSL discussion, I agree that it's not taking huge portion on SEO side yet but what if the portion gets bigger ? Maybe 2 years later when the portion is much bigger (say 20%) will you still be saying "it's not a big deal yet so relax people" ? Yes it's not a big deal yet but when people want to become a paid partner or want to build a website in a long run this is probably one of the bolded checklist item (not for now but for future). We need answer, not advocacy.

                                      • 56. Re: Can I install my own SSL certificate for my domain?
                                        tortus96 Community Member

                                        Like Liam said this is more of a perceived issue right now than a real problem. Where it could become an issue is if you have a potential client that is deciding between different platforms and a competitor uses the "Look what Google is doing and BC can't do it so your SEO will suffer" line to influence their decision making. That is where it would be nice to have something from Adobe stating they are aware and will be adding it to the roadmap so that when it is truly needed it will be available.

                                        • 57. Re: Can I install my own SSL certificate for my domain?
                                          Liam Dilley CommunityMVP

                                          This announcement is an excuse for the small amount of people complaining about it right now. Sorry if you feel that is aimed at yourself BUT...

                                          When you consider the amount of people developing on BC globally and the client base each has... The number of people complaining about worldsecuresystems vs https:// Is actually low.

                                          Again... This is not to say it would be nice to have, I am not saying I would not want it (I would!) but basically what points to just complaining is not constructive and wont lead to a change any time soon.

                                          It would require a big update and change to the system - This is fact. With that and the low amount of request for it over the requests and what BC are working on, this will not be something that will jump the queue.

                                           

                                          Now, Google have said this will start to effect ranking. Their announcement is more of an intention to do this to try and force the web to go all out HTTPS. As a note, and you can google this... https and ssl is NOT instant security, very often it is more of a warm blanket for people and things like heartbleed shows it is instant security! (Important to note this!)

                                           

                                          BUT with this intention it does mean BC will need to put this work on their radar, now, with what they are working on right now with BC.Next, when they have said they hope to finish, the things they have said and things that need to be done right after (like some pretty big bugs and medium bugs that need sorting ASAP! for things to actually work) - You can bet this will not happen any time this year.

                                           

                                          Will they loose a lot of people in terms of this feature (it is not a bug) ? - No.

                                           

                                          So Yep, they will need to introduce an option to not use worldsecuresystems and attach an SSL and early or mid next year when google likely actually starts making this a higher ranking importance - YEP. But this year - Not very likely.

                                          So it is important to understand these and threatening to jump ship etc... You wont see BC change on this.

                                           

                                          I am on the partner advisory board so I know what they outline but BC still need to give some solid comments on this topic, but you can bet that it will be along the lines of the above.

                                          • 58. Re: Can I install my own SSL certificate for my domain?
                                            marion maier Community Member

                                            Today you could read, that Google plans https as ranking factor. And now?

                                            • 59. Re: Can I install my own SSL certificate for my domain?
                                              Liam Dilley CommunityMVP

                                              No Change because you can read in detail what google said. Less then 1% ranking factor, very small and not a core aspect of the ranking yet. May be increased in future but its just a status of intention from google, not an immediate change.
                                              As such no change - You can read the other forum posts for more details.

                                               

                                              Are you ready to make the changes you need to do if BC did? Likely not.

                                              If you have a site with BC comments, social media comments, social likes, good SEO ranking now. You will LOOSE all of this! So if you made the switch You will initially drop in your search ranking. It will actually cause lots of issues to sort both by BC and yourself.

                                              BC would not only have to change the whole system but have 301 redirects created, you would need to do work to update the site as well and YOU WILL loose ranking as a result of all this.

                                               

                                              So for sites you do this on, you will actually loose out on google ranking to start with, clients will not be best happy seeing themselves drop.

                                              • 60. Re: Can I install my own SSL certificate for my domain?
                                                StuartShields Community Member

                                                Hi Liam,

                                                 

                                                Now if BC continue to do the shared https over allowing people use a custom one (seriously, BC could sell the certificates and make a killing if they want to), I believe this will harm more websites than do good. I've always hated the way BC used a shared SSL cert. I'm yet to find anyone that has convinced me that its better than having their own installed etc. I know of client complaints because of the way BC does their shared SSL, as I write this we are involved in yet another issue caused by this.

                                                 

                                                Liam, have you ever dealt with building outside of the BC ecosystem? Because it seems like your very close minded and in every forum post you have on these forums it seems that it's your answer or nothing when dealing with people (this thread is a classic example of your arrogance towards other BC users).

                                                 

                                                Also have you ever used CDNs like maxCDN? Yes they have a shared SSL but also give the ability to install private SSLs, if they can do it why can't BC?

                                                • 61. Re: Can I install my own SSL certificate for my domain?
                                                  Liam Dilley CommunityMVP

                                                  I think I am being the most realistic and opened minded here. I have used just about every CMS solution out there.

                                                  People who do not get in there way always produce the same sorts of comments.

                                                  Firstly, I have said many times here that having a dedicated SSL option is a good idea. People so far are not grasping the big changes not only for BC but for them as well, and the cost.

                                                  Bit surprised as well with your comments about me, but also not so much because I am not agreeing with you. I get thanked nearly every day on here.  I use lots of my free time helping the community, just finished presenting at Adobe Max showing cool stuff for partners. Pretty has Brass Tacks that teaches people about new stuff coming to BC that I and Brett do.

                                                  I am always talking to BC, working with them, pestering them for updates, new things, changes... I test heaps for them, provide heaps of feedback to make BC better for everyone.

                                                  • 62. Re: Can I install my own SSL certificate for my domain?
                                                    StuartShields Community Member

                                                    Big changes? So v3 for admin was a big change, the stuff they are doing now for the next version are big changes... So the SSL stuff is doable, IMHO they need to improve what they currently have instead of adding new features. Allowing for private SSL certs. will make life a lot easier for us all.

                                                     

                                                    No doubt you get thanked a lot Liam, however in nearly all the posts I read over the years, I do see you being narky in your responses to people, it doesn't appear to be open minded it appears to be very much the opposite.

                                                    • 63. Re: Can I install my own SSL certificate for my domain?
                                                      Liam Dilley CommunityMVP

                                                      I think your comments here are the key for you Stuart.

                                                      You do not know what BC has worked on and rolling out.

                                                      Liquid in a sense can be called new feature but they re-wrote the rendering engine of the platform.

                                                      To be able to do the stuff people want, be able to put things like liquid and the new modules etc announced and make things more flexible they had to do this. They also need to work on the stability of the platform, the code is quite old.

                                                      Yep they need to work on the core functionality as well, but the handful of people here vs a lot of people wanting other things... This is lower down the list and you need to accept that.

                                                       

                                                      In terms of your last comments, I get people who say I help them a lot and would not agree with you at all. You take as you take it. That is the key there. I do not agree with your thoughts here on SSL being A MUST! etc so you have a negative opinion of me. That is fine.

                                                      And the fact you do not think I am open minded really shows a lot of this, because if you actually looked at all the things I have done in terms of BC, the things I have complained about and more, that could not be further from the truth.

                                                      • 64. Re: Can I install my own SSL certificate for my domain?
                                                        Simon Darby Community Member

                                                        Gosh I've just been reading through all these comments. Lots of good comments. Clearly genuine concern.

                                                         

                                                        What is missing here is any constructive feedback from BC Staff on the Google HTTPS initiative.

                                                         

                                                        The very real and practical problem we face is do we recommend and commit our new commerce clients to BC when they will expect us to enable private SSL certificates when this becomes an important search preference? It's just not practical to say we will 'wait and see', in fact it would irresponsible for us to gamble on something that could end up costing us or our clients a lot of money to move to another CMS and commerce system if BC did nothing or was just too slow out the gate for our clients on this. Very frustrating as BC is so good in most other ways.

                                                         

                                                        Look forward to seeing some official BC input on this discussion concerning Google. The longer the silence is, the more speculation there is that either BC don't have a solution or even a plan in mind.

                                                         

                                                        I'm hoping BC will respond to its partners. Thanks.

                                                        • 65. Re: Can I install my own SSL certificate for my domain?
                                                          Liam Dilley CommunityMVP

                                                          They would say the same as myself Simon, so what I have put down I would consider what they would say.

                                                          Question is will this become an important search preference? The way google has worded it is no dates and a very clear "maybe in the future". And  on the google discussions people have very clearly voiced their issues on it. Very much considering the current SSL and HTTPS is not secure, in fact a lot of recent hacks etc have been through these protocols in fact. In many ways it is a comfort thing, and does not mean you can not encrypt your data. And there has been a push for a better https protocol anyway. There are lots of factors here and just rushing in on this when it is not that important and drop other things like actually fixing up the eCommerce would actually be a very bad idea.

                                                           

                                                          No one is saying wait and see as such Simon, it is more that - It would be good to have the offering but it is something Bc should not just spend the time and money and jump on right away. You do not see the whole web to rush to make this change do you? Because the same decisions and reasons apply.

                                                           

                                                          Even if you do have a certificate, it does not instantly mean you switch everything to https for you site as there a lot of considerations. If people use iframes then there are big changes and limitations. You can not just call external scripts or plugins just like you would etc.


                                                          Which leads me to re-iterate that on our end/ client end people not actually properly thinking through all such changes. The way you call scripts, the fact in some cases because such services DO NOT have a https protocol you can call on will mean you CANT use them any more for example. People will very likely go off an moan at BC but its not their issue. I can form a big list of things (only mentioned a handful on this thread) that would impact on how you build a site. You just can not carry on as the norm. Take with BC apps when they forced https on them -There was a number of changes you had to make because it killed them in many aspects.

                                                           

                                                          Again I want to just reiterate BC should not offer this, At some point it would be good and if they sold them and setup a wholesaler for SSL certificates they may make a bit of money from it. But people need to think things through and I think people often do not. I am just trying to be the voice of reason, people need to understand BC and other companies for that matter can not just jump to it.

                                                          There are lots of BIG sites on BC as well making massive turn overs and this is NOT an issue with the worldsecuresystems, so trying to through excuses like this are not valid, Again its not as smooth as same domain - true, but its not like "OUR clients are loosing money! IT is because of this". I think even here I have said a few things on why some people wont be doing well with UX etc.

                                                          • 66. Re: Can I install my own SSL certificate for my domain?
                                                            Phorden Community Member

                                                            If people changing over scripts, external sources, etc so they don't have issues on their site is the main concern for a change like this I could see a potential solution. This is assuming that BC has already redeveloped the system to handle unique SSL.

                                                             

                                                            One potential way to approach something like that would be to allow any sites that have already been built to continue to use the worldsecuresystems shared SSL. Any new sites could use this or purchase a unique SSL at an additional cost. Older sites could also be upgraded to a unique SSL but only after they are informed of the potential issues by doing so. This is all assuming that Adobe wants to even go this direction in the future. Just my two cents.

                                                            • 67. Re: Can I install my own SSL certificate for my domain?
                                                              Simon Darby Community Member

                                                              Changing http to https in page links (href sources) does not seem a big issue, but true if you source something (like an iFrame) from some other site that is not https would be a problem (as it would compromise the https status, some items would show as insecure to viewers). Can't say I encounter that anymore as mostly we are just sourcing links with HTTPS as standard, like fonts and scripts.

                                                               

                                                              Google say ... that while only 10% of the crawled and discovered URLs on the web are HTTPS URLs, that 30% of the first page search results contain at least one or more HTTPS URLs. So if you are looking at all the queries done on Google, 30% of the first page of the Google search results for each of those queries have at least one HTTPS URL listed in the results.

                                                               

                                                              That still seems a small result, and in line with the 'ranking signal' being very low right now. Some of those HTTPS URL listed in results would be there because of other factors (as well) like good SEO and just plain popular.

                                                               

                                                              Nevertheless, I'd like to hear what BC officially think. Then we can get on with things and leave them to sort it out one way or another.

                                                              • 68. Re: Can I install my own SSL certificate for my domain?
                                                                Liam Dilley CommunityMVP

                                                                I can get a number of statements from banks this week if I sent out and found time to do so that would go against that. That is not true. If that was true the way you pay on the web would be very very different. This is not the case. 1 or 2 cases does not equal all.

                                                                • 69. Re: Can I install my own SSL certificate for my domain?
                                                                  Phorden Community Member

                                                                  Are you replying to me? Because if you are, I am not sure what you are talking about. Could you please clarify what you are saying? Thanks.

                                                                  • 70. Re: Can I install my own SSL certificate for my domain?
                                                                    Simon Darby Community Member

                                                                    @ mario_gudelj Probably not where you thought this discussion might go, but could you comment on the HTTPS issue with Google as relates to BC and it's single SSL certificate? I think the short question is, will BC enable sites to use a SSL certificate with their own domain name to, amongst other reasons, align with the new Google search criteria?

                                                                     

                                                                    Thanks

                                                                    Simon

                                                                    dotsilo.com

                                                                    • 71. Re: Can I install my own SSL certificate for my domain?
                                                                      Liam Dilley CommunityMVP

                                                                      Simon, Mario has not worked for BC for well over a year

                                                                      • 72. Re: Can I install my own SSL certificate for my domain?
                                                                        mario_gudelj CommunityMVP

                                                                        Hey Liam,

                                                                         

                                                                        It's been over 2 years now

                                                                         

                                                                        I think that because of the way BC's multi-tenancy is built it may be a

                                                                        huge task to introduce SSL certificates. I think that most partners would

                                                                        like to see other improvements to BC done first before their engineering

                                                                        team commits 6 months to implementing SSL certificate framework. Most of

                                                                        the net is still http so I don't think Google will be too quick to punish

                                                                        sites for not having SSL certs. I think BC still has couple of year to go

                                                                        before they have to invest time in this.

                                                                         

                                                                        That's my 2 cents.

                                                                         

                                                                        Cheers,

                                                                         

                                                                        Mario

                                                                         

                                                                         

                                                                         

                                                                         

                                                                         

                                                                         

                                                                        On Tue, Oct 14, 2014 at 8:44 AM, Adobe Forums <forums_noreply@adobe.com>

                                                                        • 73. Re: Can I install my own SSL certificate for my domain?
                                                                          Liam Dilley CommunityMVP

                                                                          Over 2, Wow, time does fly by.

                                                                           

                                                                          But thanks for the comments Mario. Its hard when I am agreeing with people that - It would be nice, but the excuses for BC to jump on it ASAP and its killing business... etc are just not valid reasons and BC wont do as Mario and I have pointed out, all that work and drop everything to do this. People need to be realistic.

                                                                          • 74. Re: Can I install my own SSL certificate for my domain?
                                                                            Lynda Spangler Community Member

                                                                            While I agree that I would love to see BC add custom SSL functionality I must agree I would rather see other improvements first.

                                                                             

                                                                            About Google and SEO there was a study done that shows HTTPS doesn't boost rankings after Google released their announcement: http://searchenginewatch.com/article/2363270/HTTPS-Doesnt-Boost-Rankings-Study

                                                                            • 75. Re: Can I install my own SSL certificate for my domain?
                                                                              Min Park Community Member

                                                                              I agree Lynda,

                                                                               

                                                                              There are still tons of premature parts in BC. This might be concern in the future but not now.

                                                                               

                                                                              Is BC really working on improving basic functionality of the system ? or just working on another fancy admin wrapper

                                                                              • 76. Re: Can I install my own SSL certificate for my domain?
                                                                                Liam Dilley CommunityMVP

                                                                                Read the blog. BC.Next to start with.

                                                                                • 77. Re: Can I install my own SSL certificate for my domain?
                                                                                  MinPark Community Member

                                                                                  Liam I read the blog and am aware of the BC Next. It will bring new way of manipulating all the resources which is great, however it still won't bring whatever doesn't exist there yet.

                                                                                   

                                                                                  Yeah maybe 10 years later everything will be there I guess. I hope it's not gonna be the V3 case, fingers crossed.

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