Flash Player crashes every day and I have to reinstall it

[Guest]

Windows 7 Home Premium 64-bit

Firefox 32.0.3

Flash Version 15.0.0.152

For the past several months Flash Player has been crashing up to a half a dozen times a day.  Facebook, YouTube, and/or any site that uses Flash Player can cause it.  I have tried uninstalling, reinstalling, checking and unchecking acceleration, deleting flash folder and macromedia folder, and pretty much any useless suggestion I have come across.  Nothing makes any difference.  Is this a Firefox problem, Adobe problem, Windows problem, my problem, another application problem, or what?  I have seen this problem posted in several forums and yet no answer seems to work.

[Nikhil R Gupta]

Hi artimaeus,

You can try this document:

Error "...plug-in is unresponsive" | Google Chrome | Debugging Flash Builder project

For Mozilla:

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin

Also if there is any toolbar installed on the browser, try uninstalling it from the browser and check the performance.

If it works then good other wise you can try the following steps:

1. Uninstall Flash Player from Control Panel --> Programs ( Both Active X and Plugin )

2. Download the uninstaller for Flash Player and Sockwave

Flash Player Uninstaller

Shockwave Player Uninstaller

3. Run the Uninstaller for both of them.

4. Delete the Flash Folder from the following locations:

     C:\Windows\System32\Macromed

     C:\Users\username\AppData\Roaming\Macromedia

     C:\Users\username\AppData\Roaming\Adobe

5. Download Flash Player

http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_ 15_active...

http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_ 15_plugin...

Download Both and install.

6. Download Shockwave Flash:

http://get.adobe.com/shockwave/otherversions

You need to open this link in Firefox and download the Full installer after choosing operating system and then again open the same link in IE and download the Full installer after choosing operating system.

Thanks,

Nikhil Gupta

[Guest]

I tried all of these and it looked good for a couple of hours but then crashed on a Facebook news feed video someone posted.  I could try uninstalling and reinstalling Firefox.  As soon as I figure out how to save my Bookmarks so that there is no possibility of loosing them or not being able to use them on the new installation.  Has anyone actually been able to solve this?

[Nikhil R Gupta]

Hi Artimaeus,

Please try the links to save Bookmarks:

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Export Firefox bookmarks to an HTML file to back up or transfer bookmarks | Firefox Help

https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

Thanks,

Nikhil gupta