2 Replies Latest reply: Oct 17, 2014 1:00 AM by tarmitage

RoboHelp crashes when I try to edit a responsive html 5 layout page

tarmitage Oct 16, 2014 9:07 AM

If I right click on one of the screen layout pages in the Screen Layouts section of the Project Set-up area RoboHelp crashes. If I create a new one the editor opens, but RoboHelp crashes as soon as I try edit it. I can manually edit the slp files in a text editor but this isn't particularly easy!

I have RoboHelp 11.0.3.268. I have tried creating an entirely new project and the same thing happens. I am working locally on my desktop, publishing to a server. I have not yet added any source control to the project.

Any suggestions would be very welcome.

1. Re: RoboHelp crashes when I try to edit a responsive html 5 layout page

Willam van Weelden Oct 16, 2014 12:14 PM (in response to tarmitage)

This is a know regression issue in RoboHelp 11.0.3. The only workaround for now is to open the SLP files with notepad or another editor.

You can report this issue at: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38 Though Adobe is already aware of this issue, this form gives them an estimate of how many people are using this feature. And the more people report it, the more likely it is to be fixed quickly.

Kind regards,

Willam
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2. Re: RoboHelp crashes when I try to edit a responsive html 5 layout page

tarmitage Oct 17, 2014 1:00 AM (in response to Willam van Weelden)

Thanks for the info, I reported the bug.
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