This content has been marked as final.
Show 2 replies
-
1. Re: Adobe creative cloud app installed but showing no internet acess
arij2010 Oct 17, 2014 12:31 AM (in response to anishk)Hi,
If you have a proxy ,you must add exception for Adobe servers.
If not ,check and clean your hosts file as explained in step 3 of this doc :
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
regards,
-
2. Re: Adobe creative cloud app installed but showing no internet acess
Rajshree Oct 17, 2014 12:31 AM (in response to anishk)This issue crops up mostly due to firewalls.
You can refer to :
- Creative Cloud Connection Update
- CC = No Internet Connection ERROR!!!
- https://forums.adobe.com/message/4409975
- https://forums.adobe.com/message/5420420
Regards
Rajshree



