Hi,
This seems to be an issue with the Windows Modules Installer service.Please try the below steps and check if that works:
- Go to Control Panel > Administrative Tools > Services.
- Double Click on the Windows Modules Installer Service, it will open the Windows Modules Installer Service Properties window.
- Under General Tab on the top make sure the Service Name is "TrustedInstaller", Also make sure that "Startup type" is set to Manual - then hit the "Apply" button at the bottom right and then there is an option which says :- "Service Status", if its "Stopped", kindly make sure you click on Start Button just below it and then hit OK button.
- Close all the windows and Restart/Reboot your machine and then check again to the same location did the changes you made appear or not ?
- Try installing the application again and then check the issue.
**If it do not helps you then also try the mentioned steps**
- Make sure that the latest version of Microsoft .NET framework (4.5 x64) is installed. [Location: http://www.microsoft.com/en-us/download/details.aspx?id=40773]
- Then check the permission for these folders :C:\Program Files\Common Files\Adobe and C:\Program Files\Adobe, user should have access to write files to these folders.
- Then delete the temp files present in the TEMP Folder [Start > Run > %temp% > OK]
- Disable Anti-Spyware and Antivirus Software.
- Run Acrobat installer through command line using the following command: msiexec /i acropro.msi patch=<path of msp file> IGNOREAAM=1
Regards
Priyank