9 Replies Latest reply on Oct 20, 2014 6:48 AM by DesignKaren

    Helvetica not there...even though it really is


      I'm working with CS6 on a Windows 7 computer. I'm getting font substitutions when working with file using Helvetica Type 1 Font, Medium. We had the same issue on 2 different computers at my office. I found the font on another system and installed it on both machines in both the Windows Fonts folder and the Adobe Fonts folder. This solved the problem on one computer but not on mine. Yet when I try to use this font in Illustrator on my computer, it finds it without problems. It's just InDesign that is giving me the problem. I've gotten around the issue temporarily by creating a Document Fonts folder right next to the InDesign document I'm working with. But I want a long term solution. How do I get InDesign to recognize or find this specific font on my system??