0 Replies Latest reply: Oct 19, 2014 5:52 AM by DDrews RSS

    Errorcode 2738 during update or installation

    DDrews Community Member

      Hi,

       

      the last update of Adobe Edge Reflow CC Preview  (ProductVersion = 0.51.17178) runs anytime onto the errorcode 2738. It does not matter if I run an update or a new installation, if its run by the CreativeClowd app or run the msi (Edge_Reflow_preview_8.1_LREF.msi)

       

      OS: Win7 32bit

       

      Here the error part of the installatioen log:

      MSI (s) (68:F8) [12:33:49:618]: Doing action: RemovePluginatCDrive

      Action ended 12:33:49: InstallFinalize. Return value 1.

      MSI (s) (68:F8) [12:33:49:618]: Creating MSIHANDLE (1442) of type 790542 for thread 2552

      MSI (s) (68:8C) [12:33:49:618]: Creating MSIHANDLE (1443) of type 0 for thread 6796

      MSI (s) (68:6C) [12:33:49:618]: Generating random cookie.

      MSI (s) (68:6C) [12:33:49:633]: Created Custom Action Server with PID 3404 (0xD4C).

      MSI (s) (68:50) [12:33:49:664]: Running as a service.

      MSI (s) (68:50) [12:33:49:664]: Hello, I'm your 32bit Impersonated custom action server.

      Action start 12:33:49: RemovePluginatCDrive.

      DEBUG: Error 2738:  Could not access VBScript runtime for custom action

      MSI (s) (68:8C) [12:33:59:087]: Product: Adobe Edge Reflow CC Preview -- The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738. The arguments are: , ,

       

      Greetings

       

      Daniel Drews

      E-Mail:  photo@ddrews.de

      Webside: http://www.ddrews.de

      Twitter: @DDrewsPhoto