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1. Re: when I try to install Photoshop I'm constantly getting error 16. Please help ?
heathrowe Oct 19, 2014 7:08 AM (in response to sarini)Please see this troubleshooting documentation to help resolve your the error - Configuration error 16 | CC, CS
Darrell
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2. Re: when I try to install Photoshop I'm constantly getting error 16. Please help ?
sarini Oct 19, 2014 8:19 AM (in response to heathrowe)Thanks for replying !
But, I'm sorry, I tried following those steps
There is no "SLStore" folder firstly..
So, I created a new folder named "SLStore" and tried to run the installation setup again, yet I'm getting the same error 16 :/
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3. Re: when I try to install Photoshop I'm constantly getting error 16. Please help ?
heathrowe Oct 20, 2014 8:00 AM (in response to sarini)Did you MANUALLY remove the previous installation?
If so run through the Adobe Cleaner process Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6.
Then try a re-install.
Darrell
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4. Re: when I try to install Photoshop I'm constantly getting error 16. Please help ?
ShanPutnam Oct 21, 2014 3:15 AM (in response to sarini)Hiya,
i had the same issue once I installed and starting using the Yosemite Beta(s). I installed the App Store Yosemite version, assumed Adobe would have the fix, wrong!!! Error 16 continued. back to adobe forums and finally found the FIX.... see below or check --> Updated Photoshop, InDesign and Illustrator on 6/18, now nothing will open: Error 16
lifted from that thread... -> from DelisiArt "I found a solution on a post in the forum. Installing the Creative Cloud Desktop app caused my PS CS6 and Photoshop CC Cloud apps to go Error 16. After trying pretty much everything, opening Terminal and typing:
sudo chmod -R 777 /Library/Application\ Support/Adobe
instantly fixed the problem."
out/sdp


