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Inconsistent Webhelp Search Results

New Here ,
Oct 17, 2014 Oct 17, 2014

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Hello,

I have a webhelp generated from Robohelp 10, where I've been running into issues with the search results.

I ran a search for "predicate" (without the quotation marks) via the search pane on the left, and got only 1 result. I noticed that "predicat" instead of "predicate" was highlighted in the search result pages. I ran another search for "predicates" (without the quotation marks) and got 6 results. This time "predicate" was highlighted instead in the search result pages.

I assume that Robohelp dropped the "s" to encompass both singular and plural version of a search term, but I don't know why:

  • Robohelp drops the "e" in a search term"
  • Robohelp did not return the additional 5 results for "predicate"

I checked the search options in the Webhelp Single Source Layout but didn't see any options that would affect the issue above. How do I get it so that my search results are consistent at the very least e..g, "predicates" and "predicate" will return the same number of results?

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correct answers 1 Correct answer

Community Expert , Oct 19, 2014 Oct 19, 2014

The fact that the "e" is not highlighted is a known bug. Please report it again as the more people who do etc.

Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

It's not clear from your post how many instances of predicate and predicates should be found.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

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Community Expert ,
Oct 19, 2014 Oct 19, 2014

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The fact that the "e" is not highlighted is a known bug. Please report it again as the more people who do etc.

Please follow this link.

http://www.Adobe.com/cfusion/mmform/index.cfm?name=wishform&product=38

It's not clear from your post how many instances of predicate and predicates should be found.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Nov 12, 2014 Nov 12, 2014

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Thanks for the answer! I'm sorry as I did not get to it earlier - the forum display makes it hard to tell if there were any responses and I just skipped it thinking that no one replied. I have reported the bug.

As to your question: the 2nd search of "predicates"with 6 topics in the result should be correct.

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Community Expert ,
Nov 24, 2014 Nov 24, 2014

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I just tested in a new project and put the words "predicate" and "predicates" in two topics. The highlighting is wrong but both searches find all instances.

Try a simple two topic new project next and see if that gives the expected results.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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