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ADE keeps crashing

New Here ,
Sep 30, 2014 Sep 30, 2014

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I recently downloaded ADE 4.0 on my mac (OS 10.9.4)  I then borrowed an ebook from my library and tried to open it. This caused ADE to crash. I tried again and it still crashed. Every time I try to open this book (.acsm) or transfer it to my Nook, the program crashes. I tried to uninstall and reinstall ADE but that did not help. Any advice or thoughts? Thanks!

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New Here ,
Sep 30, 2014 Sep 30, 2014

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I'm having the same issue. The sample book from Adobe opens and reads well but when I try to open the book I purchased, it crashes each time. I've done the same thing, uninstalled and installed. No luck. Disappointed as I spent money on the book. The site specifically stated that it required ADE.

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Guest
Oct 21, 2014 Oct 21, 2014

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I'm having the same issue but not finding any solutions.

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Guest
Oct 21, 2014 Oct 21, 2014

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I just uninstalled ADE 4.0 and installed ADE 3.0 on my Mac running 10.9.4 and it works. It is a problem with the new version of ADE so just use an older version after getting rid of your old software.

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