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Start page URL does not show when context sensitive help call is made

New Here ,
Oct 21, 2014 Oct 21, 2014

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Im using RoboHelp 11 to generate context-sensitive WebHelp files. In the Generate settings, I've selected the output folder and start page as index.htm.

I've successfully generated the files and given the SSL! folder to developers. They are using the Robohelp API. 

However when they call a page with a mapping id, the page opens but instead of the navigation pane on the  left, Show link is displayed. On clicking the navigation pane is displayed.

On checking the URLs, index.htm is not present in the file.

I've tried manually adding index.htm to all the URLs listed in the whcshdata.js. but then the navigation pane is shown twice. on refresh, it is shown as expected.

Please help

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LEGEND , Oct 22, 2014 Oct 22, 2014

It is there, but it's a bit hidden within the amount of info.

You need to specify a CSH window. In RH, you create a window and set it to 2 panes. In the CSH call, let the developers specify the name of the window.

Kind regards,

Willam

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Community Expert ,
Oct 22, 2014 Oct 22, 2014

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Maybe this page on Willam van Weelden's site will help.

http://www.wvanweelden.eu/articles/part/methods-calling-webhelp


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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LEGEND ,
Oct 22, 2014 Oct 22, 2014

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It is there, but it's a bit hidden within the amount of info.

You need to specify a CSH window. In RH, you create a window and set it to 2 panes. In the CSH call, let the developers specify the name of the window.

Kind regards,

Willam

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