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1. Re: Adobe Lightroom Desktop stopped sync to mobile
Could you try to remove the sync.lrdata file and restart LrD. This would restart/refresh the sync (metadata only).
Removing the Sync.lrdata might fix whatever the issue is. Or, at least, might trigger it to occur again. So remove the Sync.lrdata, start Lr, and then wait until it either syncs or gets stuck again and create at this point a new Lr Desktop diagnostic log which can hopefully provide some clues.
You can find the sync.lrdata file here:
On Mac it's at /Users/<user>/Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata
You can trigger the log via LR Desktop preferences -> Lightroom Mobile and when you hold down the alt key you will notice a generate diagnostic log button.
Please send me the LR Desktop diagnostig log - best as a private message with a downloadable dropbox link.
Thanks,
Guido
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2. Re: Adobe Lightroom Desktop stopped sync to mobile
I have solved the issue. This is what I did and the level of success:
- Checked for missing pictures : Impact: NO, i.e. not the root cause
- Optimized catalog: Impact: NO, i.e. not the root cause
- Sync issues in navigator: Impact: NO, i.e. not the root cause
- Removed the /Users/<user>/Library/Caches/Adobe/Lightroom/Sync Data/Sync.lrdata dir and restarted LrD. Impact: NO, i.e. not the root cause
- Created a new catalog, imported all photos again and recreated all collections: Impact: YES, i.e. it seems my catalog was corrupt
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