2 Replies Latest reply: Oct 31, 2014 12:15 PM by jbregninge

Why don't the CC starts up apon turning on the computer?

jbregninge Oct 23, 2014 9:10 AM

For the past week my Creative Cloud does not start up automatically (as it should by default) when I turn on the computer.

If I try to restart CC via Spotlight, I get a -600 error message: The application "Creative Cloud" can't be opened -600

I then go through Activity Monitor to quit CC, and then turn it on again via Spotlight, and it now works normal.

I'm on a Mac OS X 10.9.5

Please advice to solve this problem – thanks!

1. Re: Why don't the CC starts up apon turning on the computer?

John T Smith Oct 23, 2014 9:38 AM (in response to jbregninge)

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
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2. Re: Why don't the CC starts up apon turning on the computer?

jbregninge Oct 31, 2014 12:15 PM (in response to John T Smith)

Thanks. I could do that I guess. Only I just found a solution (temporary though). When I deselect Mail to open at startup, when turning on the computer, the CC starts up as normal. So I guess there is some kind of conflict here... Any new thoughts out there?
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