4 Replies Latest reply: Oct 23, 2014 11:52 PM by AWIMedia RSS

    Unknown Error during export a quicktime .mov with h.264 codec and additional audio trouble

    AWIMedia

      Hi folks,

       

      I am using Win 7 (64), Creative Suite Master Collection CS6 with an fully updated Premiere Pro 6.5. Also installed is Quicktime Pro 7.7.5.

      Now to the problem:

      1) When I import a video file from my XDCAM (.mp4), everything is ok. I can watch the video in the preview window with Stereo Sound. Even when I put the whole video to the timeline the audio is stereo. But when I close the project and open it again, I only have a mono audio in the timeline.

      Here are the sequence settings:

       

      Bearbeitungsmodus: Sony XDCAM EX 1080p (HQ)

      Timebase: 25,00fps

      Videoeinstellungen

      Framegröße: 1920H 1080V (1,0000)

      Framerate: 25,00 Frames/Sekunde

      Pixel-Seitenverhältnis: Quadratische Pixel (1,0)

      Halbbilder: Keine Halbbilder (Progressive-Scan)

      Audioeinstellungen

      Samplerate: 48000 Samples/Sekunde

      Standardsequenz

      Videospuren gesamt: 3

      Art der Masterspur: Stereo

      Audiospuren:

      Audio 1: Standard

      Audio 2: Standard

      Audio 3: Standard


      2) When I want to export my sequence to a "Quicktime .mov" with "h.264" Codec , the export occurses an unknown error. My Quicktime Pro is up to date (7.7.5).

       

      Is anyone outthere, who know this problems and has an idea to help me?

       

      Thanks a lot!

       

      Sorry for my englisch ....^^