• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Bookmarks are working in chm, but not in Webhelp output

Explorer ,
Oct 23, 2014 Oct 23, 2014

Copy link to clipboard

Copied

I have one project that I have output both as a chm and as a webhelp project.  One one of the pages, I have some image maps linked to bookmarks on the same page.  These work fine in the CHM, but in the Webhelp, when I click on the image map area, nothing happens.  Am I missing a setting for Webhelp that makes these links work?

Thanks,

kb

(RH10)

Views

287

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 23, 2014 Oct 23, 2014

Copy link to clipboard

Copied

Hi there

Check the bookmark name. Is there a space in it? If so, eliminate the space and re-link it.

Cheers... Rick

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 24, 2014 Oct 24, 2014

Copy link to clipboard

Copied

oh, Rick... I was so sure this MUST be the answer... but alas... it is not... no spaces... at least i don't see one via Design or HTML views... see below:

no spaces.JPG

All 4 of the bookmarks above are on the same page as the image that is mapped... See anything else I am missing?

Thanks!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Oct 24, 2014 Oct 24, 2014

Copy link to clipboard

Copied

Hello again

Hmmmm, out of curiosity, is the page long enough that it is able to scroll to the bookmarked spot? Sometimes you have to position the insertion point at the end of the topic by pressing Ctrl+End, and press the Enter key 20 or 30 times so that you insert enough space for the page to scroll and position to the bookmark.

Cheers... Rick

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 24, 2014 Oct 24, 2014

Copy link to clipboard

Copied

It seems to be and they DO work in the CHM output which is puzzling to

me...

Ok... Here's one tidbit that might make a difference...

I have the book marks in drop down text... Now mind you, this works easily

in Flare... And when you click on the link, it not only takes you to the

drop down text, it OPENS the dd. However, with rh, the link takes you

only to the DD hotspot (heading) without expanding the DD (acceptable

because there's no other choice in RH). Again, this works fine in the CHM,

but not in the webhelp output.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Oct 24, 2014 Oct 24, 2014

Copy link to clipboard

Copied

LATEST

OK... APPARENTLY... in Webhelp, bookmarks within drop down text won't

work...

After i sent the previous response i decided to try it out and see if that

might be the problem... and it so far seems to be.. need to publish the

files for our developers to try in the app... then I'll know for sure...

but for now, it's working in my Webhelp test output.

So sorry for the disturbance!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp