2 Replies Latest reply: Nov 8, 2014 5:17 AM by William Eisley

Ink stops working mid stroke on iPad Air 2; Works fine on iPad Air

BikerJared Oct 24, 2014 3:24 PM

Like the title says. I've tried penultimate, sketch, and line with the same results. I've got multi-touch gestures turned off as well as palm rejection disabled and have the same problem.

Here is a video demonstration:

Adobe ink runs out of ink - YouTube

It could be an iOS 8.1 problem, as the iPad Air I tried was still running iOS 7.

EDIT: This would probably make more sense to have in the Ink & Slide forum instead of Line -- should I delete this note and add one in the other forum? Is there someone that can move it?

EDIT 2: Somebody posted in that forum -- go see this thread: Ink pen works inconsistently

EDIT 3: Replaced first video with better one

Message was edited by: Jared Stevens

1. Re: Ink stops working mid stroke on iPad Air 2; Works fine on iPad Air

Andiroo42 Nov 7, 2014 8:55 PM (in response to BikerJared)

@BikerJared - I'm having the same issue with my Jot Touch. It stops marking and also makes sine like waves when drawing slowly. It seems to be an issue with the Air 2 and not the styli. According to their customer support they're working on a fix. See the link:

Problem with jot touch Pixelpoint and iPad air 2
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2. Re: Ink stops working mid stroke on iPad Air 2; Works fine on iPad Air

William Eisley Nov 8, 2014 5:17 AM (in response to Andiroo42)

This issue is related to the new screen technology in the iPad Air 2. We're working with Adonit on a fix for this issue and it will be resolved in a future update to Line.
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