32 Replies Latest reply: Oct 25, 2014 1:56 PM by Simon G E Garrett RSS

    Lightroom 5.4 update is MUCH slower

    Spiffae Community Member

      I'm using LR 5.4 64 bit on Windows 8 x64. I have noticed a HUGE slowdown between 5.3 and 5.4. Now when making any develop changes, there is a 2-3 second lag between moving a slider or curve and the image changing. When flipping between images in develop mode, I now always see the original image for 3-4 seconds when I select it, and then the edited version pops in. Is this some sort of syncing issue? Is LR looking to a server before making changes? Either way, it's making editing difficult and unpleasant. Anyone else having this issue?

        • 1. Re: Lightroom 5.4 update is MUCH slower
          Spiffae Community Member

          Is anyone else having this problem? Just so I know if it's a LR issue or something about my configuration.

          • 2. Re: Lightroom 5.4 update is MUCH slower
            Bob Somrak Community Member

            Works the same as Lr5.3 for me. The sliders work very well.  Sometimes switching images in Develop does take a few seconds but no different than before.  I'm using OSX 10.8.5 on an I7 27" Imac.

            • 3. Re: Lightroom 5.4 update is MUCH slower
              Keith_Reeder Community Member

              Fine here on Win 7 64 bit - in fact probably a little bit more snappy than 5.3.

              • 4. Re: Lightroom 5.4 update is MUCH slower
                Nikonuser Community Member

                Slow on my Windows 7 x64. Quite a change from 5.3. Slow rendering of images. Slow loading images from SD card. Sliders very slow to move. CPU not hitting 100%, so that is not the problem.

                • 5. Re: Lightroom 5.4 update is MUCH slower
                  areohbee Community Member

                  It seems like every time Adobe releases a new version, somebody has slow performance after installing it, even though most have no such ill effects. Although I really don't have a clue why that would be (specifically), if it happened to me, I'd re-install Lr5.3 to see if proper performance resumes, then re-install Lr5.4 to see that it degrades again - i.e. verify that it is repeatable and tied to Lr5.4 for sure. If repeatable, be sure to file a bug report with Adobe.

                   

                  http://feedback.photoshop.com/photoshop_family/topics/new

                   

                  Also, this sort of phenomenon is almost always tied to something in your system which causes Lr to go off track somewhere. For example, Lr adding some new code which is influenced by presence or absence of standard file path, which you have relocated (for example, removal of "My Pictures" directory) - that was just a wild example to make a point: consider what may be unusual about your system, or in any case, try changing stuff around..

                   

                  ~R.

                  • 6. Re: Lightroom 5.4 update is MUCH slower
                    hazymat Community Member

                    SAME PROBLEM HERE.

                     

                    I use LR daily as part of my work as a professional photographer and this update has me pretty worried, given it's obviously a problem that Adobe testers have not had themselves.

                     

                    I'm running Lightroom on Microsoft Surface Pro 2 (8GB RAM, SSD). Before the latest 5.4 update I was happy using Lightroom. Now I find that editing images using LR is unbearably slow, I'd say almost un-usable. The issue is very slow lag when changing slider values such as exposure, contrast, highlights, etc. I counted a 5 second lag when switching to a new photo and dragging the exposure slider to +1 today.

                     

                    I'm currently having to use the keyboard to input a slider value then staring at the photo to see when the change has been made. If I don't do this, when dragging the slider subtle amounts I have literally no idea if the change has registered on the image. Getting a photo into shape (basic exposure/levels/etc) previously took 10 seconds, now it takes 45-60 seconds and a lot of swearing.

                     

                    My system setup:

                    • Windows 8.1 Business Edition x64
                    • 2.2 GHz quad processor
                    • 8GB RAM
                    • Wacom Intuos 4 with latest driver AND Wacom Feeldriver installed (this is the driver for touchscreen on Surface)
                    • 1600x900 resolution

                     

                    Installed plugins:

                    • Behance
                    • Canon Tether Plugin
                    • Export To Zip
                    • Facebook
                    • Flickr
                    • Leica Tether Plugin
                    • Nikon Tether Plugin
                    • Photosmith

                     

                    I'm going to start the process now of disabling drivers and plugins one-by-one. *sigh* - SO much editing to get through today as well

                    • 7. Re: Lightroom 5.4 update is MUCH slower
                      snaphappy_chappy Community Member

                      Having just completed a new pc build, I am extremely dissapointed with Lr 5.4 performance.

                      I'm finding the sliders are almost unusable due to laggy performance.
                      With these specs, there should be no issues at all
                      Any suggestions would be appreciated.

                       

                      My specs are:

                      Win 7 Pro

                      Asus PA279Q Monitor

                      i7-4930K 3.4ghz CPU

                      Samsung 840 Pro 256gb SSD - Boot Drive

                      Samsung 840 Pro 256gb SSD - Scratch Disc

                      Samsung 840 Pro 256gb SSD - Lightroom Catalogues

                      WD 2TB Drive - Data

                      WD 2TB Drive - Photos

                      Corsair Dominator GT Ram 32GB

                      Asus X79 Deluxe mobo

                      etc etc

                       

                      Plugins

                       

                      Nik Software

                      Tony Kuyper Luminosity Masks

                      • 8. Re: Lightroom 5.4 update is MUCH slower
                        BenjaminBMorris Community Member

                        Exact Same problem. I have to wait a few seconds to see what my changes look like. Its a real pain. I am going to reintall 5.4 to see if it fixes the problem.

                        • 9. Re: Lightroom 5.4 update is MUCH slower
                          bob frost Community Member

                          I usually don't have any problems with slow slider response in LR, but I've just gone back to LR 5.3 as I got fedup waiting for a response to sliders in 5.4. Never had this problem before, and 5.3 doesn't have it. Win 8.1 on fast desktop with ssds.

                           

                          Bob Frost

                          • 10. Re: Lightroom 5.4 update is MUCH slower
                            mus-wid Community Member

                            Same issues here. Glad I'm not the only person having these issues. Editing photos is taking forever, and my level of frustration grows with every image.  Running Win 8.1.

                            • 11. Re: Lightroom 5.4 update is MUCH slower
                              Virta Community Member

                              Same issue: lightroom is excrutiatingly slow on almost all functions. I've tried reinstalling but it had no effect. Sometimes I even need to restart lightroom to continue working since it just gets stuck doing something. I have enough power, so thats not it:

                              intel i7 quadcore @ 2.2Ghz

                              16 gb RAM

                              nvidia GT555m

                              dell UP2414Q @4k

                              ssd:s for all data

                              windows 8

                               

                              Didn't have any issues before upgrade. I use lightroom almost daily and I find this drop (versus <=5.3) in performance unacceptable.

                              • 12. Re: Lightroom 5.4 update is MUCH slower
                                Simon G E Garrett Community Member

                                No slow-down for me.  If anything, LR5.4 seems a bit faster than LR5.3, but that might be my imagination.  No noticable delay on sliders nor on local edit functions.  Building previews is a bit sluggish at times (especially if I want it to build previews for 50 images at a time, say) but otherwise no issue. 

                                 

                                I'm also a very regular user of LR - average > an hour a day (often much more).  I'm using a 4-year-old i7-930 with a Samsung 840 PRO SSD for drive C (catalog, previews and camera raw cache). W7 64-bit. 

                                • 13. Re: Lightroom 5.4 update is MUCH slower
                                  photomomo Community Member

                                  Same issue here. Even with the smallest previews and large cash and plenty of RAM. Adobe needs to concentrate on performance issues big time.  The feature creep is making it very hard to use it.

                                  • 14. Re: Lightroom 5.4 update is MUCH slower
                                    Nikonuser Community Member

                                    Adobe needs to do some optimizing as the slowness is making it difficult to use compared to version 5.3. Windows 7 resource monitor shows that Lightroom is not using much in the way of CPU, so something needs sorting.

                                    • 15. Re: Lightroom 5.4 update is MUCH slower
                                      Simon G E Garrett Community Member

                                      Adobe's problem - or one of them - appears to be that not everyone is experiencing slowness with LR5.4.  Many of us are not. 

                                       

                                      So before Adobe can "...concentrate on performance issues big time" and "...do some optimizing as the slowness is making it difficult to use compared to version 5.3" they're going to have to reproduce the problem.  You might want to follow the link Rob Cole gives above, and report as much information as possible to Adobe, in the hope that they can identify what system configuration (or whatever) results in poor performance.  (Remember that this is a user to user forum, not a formal feedback mechanism to Adobe.)

                                       

                                      The more people that do that, the more likely it is that Adobe can reproduce the problem and identify it.

                                       

                                      It really is strange that some people are getting major problems on fast machines while others (with older, slower configurations) are not.  At least since LR5 was launched, this seems to have been a characteristic of performance issues I've seen reported here. 

                                      • 16. Re: Lightroom 5.4 update is MUCH slower
                                        Keith_Reeder Community Member

                                        Simon G E Garrett wrote:

                                         

                                        they're going to have to reproduce the problem.

                                        And - crucially - users need definitively to rule out their machines as the bottle-neck.

                                         

                                        As we know from hundreds and hundreds of similar discussions, having a fast processor, an SSD and lots of RAM doesn't rule that out: in fact anecdotally, it has often struck me that the people with the best-specced machines frequently have the biggest problems.

                                        • 17. Re: Lightroom 5.4 update is MUCH slower
                                          Sergi__ Community Member

                                          Same here. I am using AMD X6, Nvidia 580 and 24 GB  of RAM, with fast hard disks and performance is pitiful. It didn't even started. Keeps using more and more memory but speed is unacceptable, while 5.3 was perfect.

                                          • 18. Re: Lightroom 5.4 update is MUCH slower
                                            OstiaAlex Community Member

                                            I've posted this here: New topic for Photoshop Family

                                            but thought it would be worth adding to the thread as well in case someone else is haveing the same problem on a similar system.

                                             

                                            Hi,

                                             

                                            I've recently installed Lightroom 5.4 on my system:

                                             

                                            Mid 2012 MacPro

                                            28GB RAM

                                            Processor 2 x 2.4 GHz 6-Core Intel Xeon

                                            Graphics ATI Radeon HD 5770 1024 MB

                                             

                                            I've always used Lightroom with no issues. Now that I've done this update the system seems to hang up with certain operations, like if I'm exporting a photo developed from RAW (Canon 1D-C), my entire system slows down to a halt. Even trying to load a webpage takes 2-3 min. Seems to be affecting my graphics card, as Activity Monitor shows that almost no CPU, or RAM are being used during this crash. I have to wait for 2 min for LR to catch up before I can do anything on my computer.

                                             

                                            Please update this ASAP so I can continue my work. At this point I might be better off shooting 35mm film and heading to the lab...

                                             

                                            Thanks!

                                             

                                            Alex

                                            • 19. Re: Lightroom 5.4 update is MUCH slower
                                              OstiaAlex Community Member

                                              Can someone please tell me how to re-install version 5.3?

                                               

                                              Thanks!

                                              • 20. Re: Lightroom 5.4 update is MUCH slower
                                                OstiaAlex Community Member

                                                Hi Bob,

                                                Can you tell me how to find and re-install 5.3 (on Mac)?

                                                Thanks,

                                                Alex

                                                • 21. Re: Lightroom 5.4 update is MUCH slower
                                                  sue120502 Community Member

                                                  YYes, I'm having same problems.  Definitely not my machine coz I am running 16GB RAM and quad core processor.

                                                  • 22. Re: Lightroom 5.4 update is MUCH slower
                                                    areohbee Community Member

                                                    Stuff happens. Is it Lightroom or your system?

                                                    * The vast majority of other users aren't having the same problem with the same software, so it's your system.

                                                    * You didn't have any problem with last version, and haven't changed anything, so it's the new version of Lightroom software.

                                                    You see the fallacy of over-simplification right?

                                                    Bottom line: if new version no go:

                                                    * fall back to previous version (and hope for better luck with next version), or

                                                    * Make changes to your system/data so it runs OK, like it does on (almost) everybody else's system (I know: easier said than done..).

                                                    Cheers,

                                                    Rob

                                                    • 23. Re: Lightroom 5.4 update is MUCH slower
                                                      sue120502 Community Member

                                                      Except that there are loads of people on various forums experiencing the same problem.

                                                       

                                                      Regards,

                                                      Sue Leonard.

                                                       

                                                      Sent from my iPad

                                                      I invite you to view my photographic library at  http://www.sueleonardphotography.co.uk

                                                      • 24. Re: Lightroom 5.4 update is MUCH slower
                                                        areohbee Community Member

                                                        sue120502 wrote:

                                                         

                                                        Except that there are loads of people on various forums experiencing the same problem.

                                                         

                                                        Regards,

                                                        Sue Leonard.

                                                         

                                                        Sent from my iPad

                                                        I invite you to view my photographic library at  http://www.sueleonardphotography.co.uk

                                                        Every time Adobe releases a new version, some people have performance issues with it, and many don't.

                                                         

                                                        There are way, way, way more people not having any such problems.

                                                         

                                                        The problems are caused by something about Lr that system doesn't (or didn't) like or something about system/data that Lr doesn't (or didn't) like, to over-simplify yet again.

                                                         

                                                        These are very, very, complicated systems, with a huge number of dependencies on things - one little glitch or rub can cause a big problem.

                                                         

                                                        One could say that (almost) every problem is due to software changes, and (mostly) I wouldn't disagree, but that doesn't change the fact that:

                                                        * you can get it running on your system if you have the will, the time, and the knowledge to do so (and maybe a little luck..), and if you don't - ya pretty much gotta fall back and/or cross fingers for the future.. - what else can you do?

                                                         

                                                        Don't get me wrong, to be sure: some releases are better than others, and sometimes problems induced in one release are not resolved for 2 or 3 more releases.. So, this thread was about Lr5.4, initially - how is Lr5.6 running for you? (how was Lr5.5?).

                                                         

                                                        PS - I had a serious performance problem with Lr5.6 at first - fortunately, I was able to resolve.

                                                         

                                                        Rob

                                                        • 25. Re: Lightroom 5.4 update is MUCH slower
                                                          hazymat Community Member

                                                          Why do people feel the need to prove that "most people don't have problems"? This is a thread about the people who DO have issues, and it's blindingly obvious from such reports that the problems stem from changes that were made in code between versions. Why yes, of course "software is complex" [snip platitudes], it seems somewhat futile (nay, smug?) to point this out. I think what people need is some kind of recognition that when developing software you are responsible to licence paying individuals for making it work on their system - or at least providing some answers or troubleshooting pointers. Either way - saying "I was able to resolve my own problems" is about as much use to the general paying public as as a chocolate teapot! </rant>

                                                          • 26. Re: Lightroom 5.4 update is MUCH slower
                                                            sue120502 Community Member

                                                            Well said hazymat.  Rob Cole - I am a computer programmer and I have isolated all the possible variables and believe me, I've spent hours doing so.  The only thing left is the software.  A computer programme can be written to run fast or to run slow, to use variables or hard code.  As all these people had no problem with the previous release, nothing in their system has changed, then it points to something in the code that's now making it run differently than it was before.

                                                             

                                                            I hope Adobe are reading these links.  The customer should not be having to do loads of work trying to obtain a workaround.  That your job Adobe.

                                                            • 27. Re: Re: Lightroom 5.4 update is MUCH slower
                                                              Simon G E Garrett Community Member

                                                              sue120502 wrote:

                                                               

                                                              Well said hazymat.  Rob Cole - I am a computer programmer and I have isolated all the possible variables and believe me, I've spent hours doing so.

                                                               

                                                              Bet you haven't isolated all the possible variables!  I'm a programmer too, and in my experience, there's always something you miss.  It can be the unknown unknowns: the variables you don't even know about. 

                                                               

                                                              sue120502 wrote:

                                                              The only thing left is the software.  A computer programme can be written to run fast or to run slow, to use variables or hard code.  As all these people had no problem with the previous release, nothing in their system has changed, then it points to something in the code that's now making it run differently than it was before.

                                                               

                                                              I hope Adobe are reading these links.  The customer should not be having to do loads of work trying to obtain a workaround.  That your job Adobe.

                                                               

                                                              It may well be the software, as you say - and as Rob said. 

                                                               

                                                              However, what seems apparent here is that a change in LR can adversely affect the performance on some configurations and have no impact on the performance on other configurations - or even improve the performance. 

                                                               

                                                              Let's hope that Adobe decide that enough people are affected to do something about it. 

                                                              • 28. Re: Lightroom 5.4 update is MUCH slower
                                                                Keith_Reeder Community Member

                                                                hazymat wrote:

                                                                 

                                                                Why do people feel the need to prove that "most people don't have problems"?

                                                                Which isn't the point, of course.

                                                                 

                                                                What's relevant is that because "most people don't have problems". it's neither safe, nor even particularly logical, to assume that Lr is causing the slow-down for those who are experiencing it. Nobody's dismissing the idea that it's happening, but - absolutely properly - they are questioning the conclusion that the software is to blame.

                                                                 

                                                                I'm not a programmer now, but - like many here - have considerable IT experience (I was, for many years, a systems designer and then systems tester for some of the UK government's biggest and most mission-critical infrastructure IT systems) and I agree with Simon that it's no more possible definitively to eliminate every local system variable as the source of the slow-down than it is definitively to eliminate every bug in a piece of software: indeed, some bugs only manifest under very specific local conditions.

                                                                 

                                                                Given this, and given that it is a significant data point to state that for many of us, Lr works perfectly well, we're back to the likelihood of local variables being the culprit.

                                                                 

                                                                Sorry, but that's how it is.

                                                                • 29. Re: Lightroom 5.4 update is MUCH slower
                                                                  hazymat Community Member

                                                                  "Sorry, but that's how it is."


                                                                  Well.. I guess that told me!

                                                                  • 30. Re: Lightroom 5.4 update is MUCH slower
                                                                    Keith_Reeder Community Member

                                                                    I'm not actually trying to "tell you" anything - it's your problem, not mine, and you can chuck your life away barking up the wrong tree until you're blue in the face, for me...

                                                                     

                                                                    But just to emphasise this point: I'm having untold stability problems at the moment with another converter - Capture One 8 Pro - which is unable to convert more than three or four files without freezing irretrievably, necessitating ending the process in (Windows) Task Manager.

                                                                     

                                                                    My system is well-specced, I've tested all of the hardware and it's fine, and yet this continues to happen, despite Phase One's best efforts to identify the problem in the software.

                                                                     

                                                                    Out of curiosity, I created another User Account: and Capture One runs in it - on the same machine, with the same hardware - like it was bombproof. 

                                                                     

                                                                    The conclusion is obvious: whether or not there's a bug in Capture One, my local situation is at the very least contributing massively to the problem...

                                                                    • 31. Re: Lightroom 5.4 update is MUCH slower
                                                                      hazymat Community Member

                                                                      Keith, I don't dispute that there is something about one's environment that causes issues. What I do dispute is the efficacy of responses like "well it works for most of us". Responses like that are at best unhelpful and at worst a bit smug / mean to be honest. I'm not "chucking my life away" complaining about it - thanks for the concern. I use LR daily in my work, and have spent significant hours trying to solve the issue as it seriously impacts my workflow. The issue came about as a result of a software upgrade. I've even installed it on a clean install of Win8.1 and had the same problems. As a matter of fact the issue is now resolved for me having installed the 5.6 update, make of that what you will...

                                                                      • 32. Re: Lightroom 5.4 update is MUCH slower
                                                                        Simon G E Garrett Community Member

                                                                        hazymat wrote:

                                                                         

                                                                        Keith, I don't dispute that there is something about one's environment that causes issues. What I do dispute is the efficacy of responses like "well it works for most of us". Responses like that are at best unhelpful and at worst a bit smug / mean to be honest.

                                                                        I don't agree.  Well, some can be a bit smug, but I mean I don't think they're necessarily unhelpful.

                                                                         

                                                                        If you know that many people don't have a problem, and you can find out what's different about their systems, then it may give you a clue about why you do have a problem, and may help you figure out a work-around.  And that also increases the chance of a fix: if Adobe can see a pattern in the configurations of people that have issues and don't have the issues, it may help them identify the problem (rather than writing it off as a few whingers).