2 Replies Latest reply: Oct 25, 2014 10:49 AM by Aegis Kleais RSS

    Why is the Adobe (1 year) annual subscription so deceptive?

    grimii Community Member
    grimii Oct 25, 2014 4:29 AM

      Afternoon all.

       

      I started my Adobe Photoshop ($19.99 per month) and Adobe Dreamweaver ($19.99 per month) 1 year subscriptions August 2013. In theory, they would have stopped charging my card August 2014, but that was not
      the case. Instead, Adobe decided to renew my 1 year subscription, making it a total 2 year obligation. I contacted customer support and he said I am paying 50% of the obligated amount for the 2nd year if I cancel. For a product I do not use anymore.

       

      This is Bulls*&%! They forced me into this second year, I did not ask or request for renewal. I am currently on deployment right now, don't really have time for this crap. I want to talk to a representative ASAP.

       

      V/R,

       

      Joseph Griffith